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Psychology

Masters Theses & Specialist Projects

Incivility

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Investigating The Association Between Incivility Variability And Burnout At Work, Tamia Eugene May 2024

Investigating The Association Between Incivility Variability And Burnout At Work, Tamia Eugene

Masters Theses & Specialist Projects

Incivility is a prevalent workplace stressor for many employees in the workplace. Over time, exposure to stressors may lead to increased burnout, which can be costly for organizations. However, variability in uncivil experiences may be more detrimental to employees than chronic exposure to incivility due to the uncertainty associated with it. Using previously collected data from a larger grant, I examined the direct effect of incivility variability on burnout. Specifically, I hypothesized that employees who experienced incivility frequently but sporadically will report more burnout. Furthermore, I hypothesized that a perceived organizational climate that supports civility will moderate the direct effect …


Through The Looking Glass: Investigating Incivility Through A Cognitive Process Lens, Melissa Sorenson May 2023

Through The Looking Glass: Investigating Incivility Through A Cognitive Process Lens, Melissa Sorenson

Masters Theses & Specialist Projects

Experiencing incivility at work is a common phenomenon that individuals encounter. The effects of experiencing incivility are not bound to the workplace and continue to negatively impact individuals after they leave work. However, little is known about the mechanisms which transmit the experience of incivility at work to a person’s non-work domain. One such mechanisms that may be associated with the negative impact of incivility at work in the nonwork domain is depletion, which represents a reduced state of cognitive impact. Additionally, the use of active coping mechanisms may buffer the effects of experienced incivility on depletion. In this study, …


Gender Differences In Perceived Costs And Benefits Of Workplace Mistreatment, Lindsey Greco May 2011

Gender Differences In Perceived Costs And Benefits Of Workplace Mistreatment, Lindsey Greco

Masters Theses & Specialist Projects

Workplace mistreatment, in the form of both incivility and aggression, can have a major impact on personal and organizational outcomes. The purpose of this study was to examine the mental judgments that individuals make before engaging in either uncivil or aggressive behavior. Data was analyzed in terms of both the potential costs and the potential benefits that an instigator could expect from engaging in such behavior, with specific emphasis on gender differences in cost/benefit expectations. There were no significant gender differences in either the perceived costs or the perceived benefits of engaging in incivility. The hypothesis that individuals with a …