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Variables Predicting Turnover Intention Among Mental Health And Addictions Therapists, Deborah J. Milanek

Doctoral Dissertations and Projects

The purpose of this research study was to explore the correlations between pay satisfaction, burnout, workload, and flexible work arrangements on turnover intention among mental health and addictions therapists. Previous research studies indicate that turnover may negatively affect patient care, increase cost to employers, decrease workplace morale and increase workload demands for remaining therapists. Some research studies have also found that pay satisfaction, burnout, workload, and flexible work arrangements may be related to turnover intention. This study planned to support current research as well as determine the strength of the correlation between each of these variables and turnover intention. To …

The Effect Of Workload On Trust Repair: Testing A New Model Of Trust Repair, Jada Lester

All Theses

Given the importance of trust in human-automation interaction, there has been intense activity in understanding trust repair (Esterwood & Robert, 2021). However, despite the numerous trust repair studies, there is no coherent understanding of when and why trust repair works. A recently proposed theoretical model identified two unique categories of trust repair (central and peripheral) and the factors that might affect their success (Pak & Rovira, 2023). The current study tested a specific hypothesis arising from the theoretical model: variations in workload will affect central trust repair efficacy, but peripheral trust repair will be unaffected by workload. Participants engaged in …

Workplace Wellbeing And Sense Of Mattering Among Small And Medium Enterprise Workers In Canada, Kyle Smilovsky

Theses and Dissertations (Comprehensive)

Small and Medium Enterprises (SME) are an under researched area when it comes to workplace wellbeing in Canada. The current research used the Job-Demands Resource Framework (JD-R) to study how a Community Psychology concept, sense of mattering, relates to workload, and indicators of wellbeing (i.e., burnout and flourishing). Specifically, this study tested whether sense of mattering moderates the association between workload and both burnout and flourishing. Moderated mediation models were also tested to see if workload is indirectly associated with burnout and flourishing through distress, while being moderated by sense of mattering. Questionnaires were administered to 2,500 Canadian SME workers …

Revisiting The Vigilance Taxonomy: Are Findings Consistent In A Remote Environment?, Grace E. Waldfogle

Graduate Thesis and Dissertation 2023-2024

Previous research has highlighted key taxonomic factors that have been found to influence human performance on vigilance tasks. However, previous literature has focused on research conducted in laboratory settings but has not examined vigilance tasks in remote environments. The present dissertation addresses this gap in the literature by examining human performance on a remote vigilance task, as well as workload and stress associated with the task. Qualitative data were collected to further understand the environment and distractions that participants experienced. Across three experiments, 372 participants were asked to complete a vigilance task and answer surveys pertaining to stress, workload, and …

Workload, Megan Paul

Umbrella Summaries

What is workload? There is no one, universally accepted definition of workload. A broad definition is that it is “an all-encompassing term that includes any variable reflecting the amount or difficulty of one’s work” (Bowling & Kirkendall, 2012, p. 222). Quantitative workload is the label for the amount of work done, and qualitative workload is the label for the difficulty of work (Bowling & Kirkendall, 2012). Further, there is a distinction between mental and physical workload and between objective and perceived workload (Bowling & Kirkendall, 2012). A variety of approaches have been used to measure objective workload. A common one …

Hp Windows Mixed Reality Vs Meta 2: Investigating Differences In Workload And Usability For A Ball-Sorting Task, Joseph Pruitt, Melissa Marques, Hannah Singer, Amber Blatchford

The Pegasus Review: UCF Undergraduate Research Journal

Perceived workload and usability are crucial components of human-computer interactions. Currently, there is a gap in research comparing Augmented Reality (AR) and Virtual Reality (VR) systems for workload and usability. This study attempts to bridge that gap through the comparison of the HP Windows Mixed Reality system and the Meta 2 system for a ball-sorting task. Subjective questionnaires on workload and usability were implemented as comparative measures for three game scenarios of increasing difficulty. Forty-one participants were recruited from the University of Central Florida and its surrounding communities. Results showed significantly lower cumulative total workload and greater usability (for the …

The Prevalence Of Burnout Among Entry-Level Dental Hygiene Program Directors, Jessica Suedbeck, Emily A. Ludwig, Susan Lynn Tolle

Dental Hygiene Faculty Publications

Purpose: Workplace burnout in academia is a problem that affects career satisfaction and longevity. The purpose of this study was to determine the prevalence of burnout among entry-level dental hygiene program directors.

Methods: The Copenhagen Burnout Inventory (CBI) survey was used to determine prevalence of burnout in 325 dental hygiene program directors from across the United States. The survey was disseminated electronically. The CBI contains 19 questions that measure overall, personal, work-related, and client/student-related burnout on a five-point Likert type scale. The survey also included nine demographic and three open-ended questions related to burnout. Descriptive statistics, one sample t-tests, and …

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

Louisiana Progress Update- Redesigning The Child Welfare Worker Position, Quality Improvement Center For Workforce Development

Other QIC-WD Products

When there is a high workload, there is often a lot of turnover and when there is a lot of turnover the remaining workforce has an even greater workload. The Louisiana Department of Children and Family Services (DCFS) was all too familiar with this negative cycle and the impact it was having on its child welfare workforce. When DCFS became a Quality Improvement Center for Workforce Development (QIC-WD) site, they were ready to make a significant change to their workforce operations. After a thorough needs assessment, DCFS decided to work with the QIC-WD on a job redesign project to strengthen …

The Effects Of Background Music On Sustained Attention Tasks And Workload Perception, William Hove

Undergraduate Distinction Papers

In the world that we live in that is populated by music many of the places we go, it is important to question how this music could impact our ability to work. This study aimed to observe the relationships between different classifications of background music and performance on a sustained attention task, as well as the perception of workload. 55 participants were randomly assigned to a difficult or easy attention task and to a music condition. Building off of prior research in workload and sustained attention, this study approaches these topics through the lens of stimulating and relaxing background music.

Assessing Workload In The Classroom Using Interactive Presentation Software, Connor Mackenzie

Undergraduate Honors Thesis Projects

Perceived workload assessments in children have been administered individually in laboratory settings. This study assessed workload in a classroom using the interactive presentation tool Mentimeter to administer the NASA-Task Load Index (NASA-TLX). Children assessed workload following two cognitive tasks. In addition, the children completed a self-report of executive function. Findings revealed that children’s perceived workload matched the objective demands of the task indicating that workload assessments may be a useful tool in the classroom. Although executive function predicted objective performance, it did not predict perceived workload.

Impact Of Electronic Flight Bag (Efb) On Single Pilot Performance And Workload, Saravanan Suppiah, Dahai Liu, Sang-A Lee, Andrew Dattel, Dennis Vincenzi Ph.D.

International Journal of Aviation, Aeronautics, and Aerospace

The increase of automation in the aviation industry poses challenges to human performance. To attest this point, studies about aircraft accidents reveal that pilots’ response to automated systems is not always coherent. Research findings suggest that pilots’ interaction with automated systems in highly demanding task situations results in an increase in workload, and if they are unable to resolve it in time, it will compromise flight safety. Therefore, in the interest to further explore the impact of automation on human factor constructs, the study aimed to investigate the impact of Electronic Flight Bag (EFB) on pilot workload. The study measured …

Effort Reward Imbalance In The Nursing Profession - A Novel Way Of Gathering Data, Dorailys Fagundo

Honors Undergraduate Theses

The effort-reward imbalance model allows us to see disparity in effort and reward and how this can be a predictor for a variety of constructs. The present study seeks to gather data utilizing the ERI modal in the nursing profession. Previous research has utilized the ERI model but methods for gathering data were not quick and efficient. This study seeks to utilize a database called Glassdoor to rapidly and effectively gather data. The researchers are interested in seeing the likelihood of nurses to recommend their company to a friend based on perceived effort and rewards. The sample included a random …

Comparing The Effects Of Mental Workload Between Visual And Auditory Secondary Tasks During Laparoscopy, James P. Corcoran

Psychology Theses & Dissertations

The purpose of this study was to test Wickens’ Multiple Resource Theory (MRT) by comparing performance and subjective workload on a visual-spatial secondary task with an auditory-spatial analog when paired with visual-spatial laparoscopic primary tasks. Two primary tasks were performed with a laparoscopic box trainer: a high workload task that consisted of transferring rings from one peg to another and a low workload task that consisted of grasping and placing large pencil erasers in a bowl. It was predicted that the visual-spatial secondary task would be more sensitive when paired with the laparoscopic primary task than the auditory analog. Findings …

Oklahoma Selects And Designs A Selection Intervention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Oklahoma’s Quality Improvement Center for Workforce Development Steering Committee has decided to refine the selection process for new child welfare workers as part of their ongoing commitment to hiring a dedicated, talented workforce and supporting that workforce in practice with children, youth, and families. The committee spent much of 2018 doing a thorough needs assessment and exploration of their child welfare recruitment and retention challenges. Through this process they recognized that interviewing strategies and hiring decisions are made inconsistently across the state. The team acknowledged that this could result in the selection of individuals who are not the best fit …

Louisiana Selects A Workforce Intervention: Job Redesign & Teaming, Quality Improvement Center For Workforce Development

Other QIC-WD Products

For several years prior to the current Administration, Louisiana suffered through an unstated policy of “Do More with Less”: Fewer employees, higher caseloads, less resources, and high employee turnover. In 2016, the Louisiana Department of Children and Family Services (DCFS) leadership determined that supporting and stabilizing the child welfare workforce was a high priority. To strengthen its workforce, Louisiana will implement “Job Redesign and Teaming” as its QIC-WD intervention. The job redesign aspect of the intervention includes a comprehensive job analysis and process mapping to determine which tasks needed to be retained by the child welfare worker and which tasks …

Human Performance In Manufacturing Tasks: Optimization And Assessment Of Required Workload And Capabilities, Maria Chiara Leva, Lorenzo Comberti, Micaela Demichela, Alberto Caimo

Conference papers

This paper discusses some examples where human performance and or human error prediction was achieved by using a modified version of the Rasch model(1980), where the probability of a specified outcome is modelled as a logistic function of the difference between the person capacity and item difficulty. The model needs to be modified to take into account an outcome that may not be dichotomous and o take into account the interaction between two macro factors: (a) Task complexity: that summarises all factors contributing to physical and mental workload requirements for execution of a given operative task & (b) Human capability: …

Speech Interfaces And Pilot Performance: A Meta-Analysis, Kenneth A. Ward

International Journal of Aviation, Aeronautics, and Aerospace

As the aviation industry modernizes, new technology and interfaces must support growing aircraft complexity without increasing pilot workload. Natural language processing presents just such a simple and intuitive interface, yet the performance implications for use by pilots remain unknown. A meta-analysis was conducted to understand performance effects of using speech and voice interfaces in a series of pilot task analogs. The inclusion criteria selected studies that involved participants performing a demanding primary task, such as driving, while interacting with a vehicle system to enter numbers, dial radios, or enter a navigation destination. Compared to manual system interfaces, voice interfaces reduced …

Effects Of System Reliability And Time Pressure On Autonomous Unmanned Aerial Vehicle Operator Performance And Mental Workload, Dahai Liu, Rania Ghatas, Christina Frederick-Recascino, Dennis Vincenzi Ph.D.

International Journal of Aviation, Aeronautics, and Aerospace

Unmanned Aerial Vehicles (UAVs) are in the midst of aviation’s next generation. UAVs are being utilized at an increasing rate by military and security operations and are becoming widely popular in usage for activities such as search and rescue and weather research to homeland security and border patrol. In order for a safer integration of UAV’s within the National Airspace System (NAS), many research questions need to be addressed. This study examined the effects of system reliability and time pressure on UAV operator performance and mental workload. Twenty-four undergraduate and graduate students, male and female, from Embry-Riddle Aeronautical University participated …

Effects Of Visibility And Alarm Modality On Workload, Trust In Automation, Situation Awareness, And Driver Performance, Smruti J. Shah

Psychology Theses & Dissertations

Driving demands sustained driver attention. This attentional demand increases with decreasing field visibility. In the past researchers have explored and investigated how collision avoidance warning systems (CAWS) help improve driving performance. The goal of the present study is to determine whether auditory or tactile CAWS have a greater effect on driver performance, perceived workload, system trust, and situation awareness (SA). Sixty-three undergraduate students from Old Dominion University participated in this study. Participants were asked to complete two simulated driving sessions along with Motion Sickness Susceptibility Questionnaire, Background Information Questionnaire, Trust Questionnaire, NASA Task Load Index Questionnaire, Situation Awareness Rating Technique …

Ohm … Pardon The Interruption! An Exploration Of Mindfulness As A Buffer Against The Effects Of Intrusions, Keaton Allen Fletcher

USF Tampa Graduate Theses and Dissertations

Previous research has provided a helpful, albeit narrow, understanding of task interruptions as related to outcomes such as wellness and performance (e.g., Eyrolle & Cellier, 2000). Building on this foundation by viewing interruptions through the broader theoretical context of the theory of mental workload, this study sought to explain the cognitive processes underlying the negative performance effects often associated with interruptions and to apply an intervention aimed at mitigating these effects. Specifically, mindfulness has emerged as a promising method for reducing the cognitive burden of interruptions. This study examined the effects of intrusions (a type of interruption) on psychological strain …

The Influence Of Preferred Music On Vigilance And Mental Workload, Michelle H. Wang

Undergraduate Honors Thesis Projects

Music is found in various aspects of daily life. Many individuals listen to music while completing mentally demanding tasks. The current study aims to explore the relations between music on attention performance and perceived mental workload. Participants completed two identical vigilance tasks under two different conditions, preferred music and silence. Following each vigilance task, participants rated their experience according to the six subscales of the workload index, NASA-TLX, for each condition. Even though we did not observe a main effect of music, there are many robust interactions. Overall, participants performed better (more correct detection, fewer false alarm and faster response …

Configural Displays: The Effects Of Salience On Multi-Level Data Extraction, Audrey Fok

Electronic Theses and Dissertations

Displays are a useful tool for users and operators to understand information quickly. Configural displays are effective in supporting focus and divided attention tasks through the use of emergent features. Emergent features are highly salient and are generally used to support divided attention task However, due to the salience of emergent features, a potential performance costs to focused attention tasks arises with configural displays. To address this cost, semantic mapping has been used to map salience techniques to information needed by focus attention tasks to increase their saliency (Bennett & Walters, 2001; Bennett et al., 2000). Semantic mapping is the …

Cognitive Analysis Of Multi-Sensor Information, Elizabeth Lynn Fox

Browse all Theses and Dissertations

Multispectral imagery can supply an observer with different components of information to, in combination, lead to critical decisions. Human observers can be presented with two fusion techniques: 1) cognitive fusion presents the two sensor images within 5 degrees of visual angle and 2) algorithmic fusion aims to enhance image quality by combining relevant information from two individual sensor images into one composite image. Researchers have used methods such as comparing performance across different algorithms or comparing algorithmic fusion to a single-sensor image. However, cognitive fusion is a technique that provides all of the sensor information and, if utilized efficiently, may …

Impacts Of Complexity And Timing Of Communication Interruptions On Visual Detection Tasks, Sally Stader

Electronic Theses and Dissertations

Auditory preemption theory suggests two competing assumptions for the attention-capturing and performance-altering properties of auditory tasks. In onset preemption, attention is immediately diverted to the auditory channel. Strategic preemption involves a decision process in which the operator maintains focus on more complex auditory messages. The limitation in this process is that the human auditory, or echoic, memory store has a limit of 2 to 5 seconds, after which the message must be processed or it decays. In contrast, multiple resource theory suggests that visual and auditory tasks may be efficiently time-shared because two different pools of cognitive resources are used. …

Alternative Indices Of Performance: An Exploration Of Eye Gaze Metrics In A Visual Puzzle Task, Sheldon M. Russell

Browse all Theses and Dissertations

Of interest to the U.S. Air Force is the ability to develop and characterize the level of workload that operators are under at any given point. When an operator's cognitive resources exceed demands, a 'red line' of performance may be crossed after which performance breaks down. What is needed is an estimate of operator state; a 'dipstick' for the operator in order to assess the level of 'resources' available, in order to avoid performance problems. Traditional approaches use secondary tasks (e.g., mental arithmetic) or secondary physiological measures (e.g., heart rate variability) for state assessment. However, the current work was motivated …

Comparing Types Of Adaptive Automation Within A Multi-Tasking Environment, Grant S. Taylor

Electronic Theses and Dissertations

Throughout the many years of research examining the various effects of automation on operator performance, stress, workload, etc., the focus has traditionally been on the level of automation, and the invocation methods used to alter it. The goal of the current study is to instead examine the utilization of various types of automation with the goal of better meeting the operator’s cognitive needs, thus improving their performance, workload, and stress. The task, control of a simulated unmanned robotic system, is designed to specifically stress the operator’s visual perception capabilities to a greater degree. Two types of automation are implemented to …

The Effect Of Improvisations And Observations On Standardized Patient Encounters, Subjective Workload And Stress, Elizabeth T. Newlin-Canzone

Psychology Theses & Dissertations

Standardized patients (SPs) are people trained to present a medical case for teaching and assessing medical students and they simultaneously perform several demanding tasks including portraying the patient, assessing the learner, and providing feedback. This study investigated the effect of improvisations and multiple task performance on the ability to observe another's nonverbal (NV) behaviors and rate their communication skills. Subjective reports of mental workload and stress were also obtained. The first study involved undergraduates interviewing for a job. Type of interview (rote and improvisational) and type of observation (passive and active) were manipulated within groups. Based on theories of attention …

Stress And Cataloging Paraprofessionals In Academic And Public Libraries In Florida, Edna Mcclellan

The Southeastern Librarian

Over the years and particularly with the advent of OCLC, more and more tasks once considered the realm of the professional cataloger area being completed by paraprofessionals. This article confines itself to the cataloging paraprofessional, the cataloging record, workload, and training. Who is creating the cataloging record, or, if not responsible for the record in its entirety, who is responsible for parts of it? Does the assuming these higher level tasks, such as creating the call number and subject headings, cause any undue stress for the paraprofessional? What is the stress from workload and pace?

The Effect Of Workload On Student Evaluations Of Teaching, Jennifer Kramp

ETD Archive

There are several intermingled factors that have been proposed to influence the results seen on student evaluations of teaching (SETs). Two suggested factors are workload and expected grade. Research has suggested both a positive and negative correlation with scores seen on SETs and workload levels. However, the direction of the relationship may depend upon whether the workload was perceived as "good" or "bad." For the purposes of this study, good workload can be defined as work that the student felt increased his or her knowledge of the subject at hand. Bad workload can be defined as work that the student …