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The Role Of Attention Control In Automation Performance, Claire Textor
The Role Of Attention Control In Automation Performance, Claire Textor
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Research in human-automation interaction has demonstrated that some individuals are more severely impacted by the negative effects of unreliable automation (i.e., exhibit lower performance) than others. A body of work has sought to explain this variability through individual differences, primarily investigating the role of working memory. However, not all studies have demonstrated a clear relationship between working memory capabilities and performance when using automation. Engle’s (2002) controlled attention theory of working memory posits that the relationship between working memory and other cognitive constructs such as fluid intelligence can be explained through a shared reliance on attention control. Studying the role …
Preventing Misuse And Disuse Of Automated Systems: Effects Of System Confidence Display On Trust And Decision Performance, Margaux Price
Preventing Misuse And Disuse Of Automated Systems: Effects Of System Confidence Display On Trust And Decision Performance, Margaux Price
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Complex decision-making may be aided by forms of automation known as decision-support systems (DSS). However, no DSS is completely reliable and so it is imperative that users know when they should and should not trust it (calibration of trust). Previous research has shown that providing users with information about the DSS's confidence in its own advice ('system confidence') can help improve the calibration of user's trust of automation and actual system reliability on a trial by trial basis. The current study examined how the nature of the presentation of system confidence information affected user's trust calibration. The first study examined …