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A Multi-Level Study Investigating The Impact Of Workplace Civility Climate On Incivility And Employee Well-Being, Raymond Charles Ottinot
A Multi-Level Study Investigating The Impact Of Workplace Civility Climate On Incivility And Employee Well-Being, Raymond Charles Ottinot
USF Tampa Graduate Theses and Dissertations
This study used Zohar‟s (2000) multi-level model of climate to examine the extent to which shared perceptions of workplace civility climate relate to teacher job satisfaction, affective commitment, and counterproductive work behaviors (CWB-abuse) towards other teachers. Workplace civility climate is defined as employee perceptions of how management uses policies, procedures, and practices to maintain a civil workplace. An online-survey was used to assess a cross-sectional sample of K-12 teachers (N = 2222) nested in 207 schools in a large US school district. There was adequate agreement among teacher perceptions of school civility climate for aggregation and between-group variance of civility …