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An Exploration Of Automobile Insurance Fraud, Robyn Lincoln, Helene Wells, Wayne Petherick

Robyn Lincoln

This exploratory study analyses claiming behaviour within the automobile insurance industry. A local insurance company provided 32 automobile insurance claims thus permitting qualitative and quantitative analysis. This study enunciates non-fraudulent claiming behaviour as the sample included only a low number of suspected fraud cases. Variables contained within each of the claim files were analysed, as were the statements of the insured individuals. Each claimant is required to provide two written statements to the local insurance company and these statements were analysed for consistency and detail. The overall findings revealed that claimants were generally employed, middle-aged males who were sober at …