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Cultural Values And The Effectiveness Of Trust Repair Strategies In Collaborative Relationships, Kyi Phyu Nyein

Theses and Dissertations

Interpersonal trust is a positive expectation that an individual has regarding another individual, and such positive expectation leads to behaviors and outcomes desirable for individuals, groups, and organizations. Despite these benefits and positive outcomes of trust, it can be damaged or broken, and to continue the relationship or effectively work together again, individuals must repair the broken trust. Very little research has been conducted on trust violation and repair in the cross-cultural context, and as more organizations and businesses become global, the influence of culture must be considered in developing and maintaining trusting relationships as well as repairing broken trust …