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Psychiatric and Mental Health Nursing

University of New Hampshire

Theses/Dissertations

Behavioral health

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Standardizing Nursing Hand-Off Report Using I-Pass On A Behavioral Health Unit: A Quality Improvement Project, Sarah Pennisten Jan 2022

Standardizing Nursing Hand-Off Report Using I-Pass On A Behavioral Health Unit: A Quality Improvement Project, Sarah Pennisten

Master's Theses and Capstones

Background: Deficient or ineffective communication in clinical hand-off has been established by prominent international health organizations as a significant cause of adverse clinical events, compromising clinical safety, an ongoing common problem for healthcare professionals and institutions. Existing literature unanimously called for improvement in hand-off communication to improve patient outcomes and recommended beginning such efforts by building various types of structure into hand-off (McCloughen et al., 2008).

Aim: The aim of this quality improvement project was to improve clinical communication among nurses transferring care of patients in acute psychiatric care.

Methods: Utilizing the Plan, Do, Study, Act framework over a total …