Digital Commons Network^™

An Examination Of Service Level Agreement Attributes That Influence Cloud Computing Adoption, Howard Gregory Hamilton

CCE Theses and Dissertations

Cloud computing is perceived as the technological innovation that will transform future investments in information technology. As cloud services become more ubiquitous, public and private enterprises still grapple with concerns about cloud computing. One such concern is about service level agreements (SLAs) and their appropriateness.

While the benefits of using cloud services are well defined, the debate about the challenges that may inhibit the seamless adoption of these services still continues. SLAs are seen as an instrument to help foster adoption. However, cloud computing SLAs are alleged to be ineffective, meaningless, and costly to administer. This could impact widespread acceptance …

Service Quality And Perceived Value Of Cloud Computing-Based Service Encounters: Evaluation Of Instructor Perceived Service Quality In Higher Education In Texas, Eges Egedigwe

CCE Theses and Dissertations

Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly competitive environment. Considering the amount of study done with cloud computing in education, very …

Software Application And Mobile Optimization, Timothy Yu

Undergraduate University Honors Capstones

Most software applications have yet to be optimized for mobile devices, such as smartphones and tablets. Such is the case with Gallaudet University’s enterprise information systems, Bison, the university’s administration system, including all records except for finances and Blackboard, the university’s learning management system. A two-part project addressed this lack of mobile optimization with Bison. The first part was the Residence Life Sticker Project intended to familiarize the developer with Gallaudet’s internal IT systems. It involved developing a web form for the Office of Residence Life to record receipt of ID card stickers, handbooks, and release room consent information. The …

Investigating Categorization Preferences For Online Dating Sites, Scott Morrissette

CCE Theses and Dissertations

The purpose of the study was to determine whether a three-category (3C) system for classifying profiles on online dating sites provides advantages over a two-category (2C) system as decision makers evaluate a long list of profiles. Two groups of single heterosexual or bisexual women ages 20 to 30 reviewed a list of 60 male profiles on simulated online dating sites to choose which profiled man they would most like to learn more about. One group (n = 53) evaluated the profiles using a 2C system; the other group (n = 56) used a 3C system. After making their choice, women …

Affect And Online Privacy Concerns, David Charles Castano

CCE Theses and Dissertations

The purpose of this study was to investigate the influence of affect on privacy concerns and privacy behaviors. A considerable amount of research in the information systems field argues that privacy concerns, usually conceptualized as an evaluation of privacy risks, influence privacy behaviors. However, recent theoretical work shows that affect, a pre-cognitive evaluation, has a significant effect on preferences and choices in risky situations. Affect is contrasted with cognitive issues in privacy decision making and the role of affective versus cognitive-consequentialist factors is reviewed in privacy context.

A causal model was developed to address how affect influences privacy concerns and …

Usable Security Using Goms: A Study To Evaluate And Compare The Usability Of User Accounts On E-Government Websites, Amran Din

CCE Theses and Dissertations

The term e-Government refers to providing citizens a series of services that can be conveniently conducted over the Internet. However, the potential to redefine and transform e-Government increasingly relies on citizens successfully establishing and managing a user account profile online. E-Government has not adequately addressed user-centric designs for social inclusion of all citizens on e-Government websites. There is a lack of research on the usability of user account management, and a clear lack of innovation in incorporating user-friendly authentication interfaces to accommodate a diverse user population given the wealth of existing research in web authentication techniques within Identity Management. The …

News Feeds Clustering Research Study, Haytham Abuel-Futuh

CCE Theses and Dissertations

With over 0.25 billion web pages hosted in the World Wide Web, it is virtually impossible to navigate through the Internet. Many applications try to help users achieve this task. For example, search engines build indexes to make the entire World Wide Web searchable, and news curators allow users to browse topics of interest on different structured sites. One problem that arises for these applications and others with similar goals is identifying documents with similar contents. This helps the applications show users documents with unique contents as well as group various similar documents under similar topics. There has been a …

An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden

CCE Theses and Dissertations

Although empirical research has shown that a clearly defined information system (IS) strategy has a positive impact to a firm’s performance and a poorly defined IS strategy has a negative impact to a firms’ performance, firms still develop poorly defined IS strategies. Further compounding the problem, research has revealed that 87% of the business executives believe information systems are a critical enabler to their firms' strategic realization, yet only 33% of business executives involve the Chief Information Officer (CIO) in their firm’s business strategy development. The main goal of this research study is to empirically identify factors which impact development …

Motivations Of Students In The Open-Ended Use Of Mobile Computing In Lecture-Based Classrooms, Jeffrey Kimball

CCE Theses and Dissertations

While research supports the integration of mobile computing into instruction, there is disagreement concerning the unstructured use of mobile devices in lecture-based college classrooms. Research supports the argument that unstructured use creates distraction and decreased academic performance. Research also suggests that unstructured use actually supports lecture instruction through personalized learning situations. In either case, the motivations of students to use mobile device is often unclear. This study sought to investigate the motivations for students’ acceptance of mobile devices. The Unified Theory of Acceptance and Use of Technology (UTAUT) was utilized to identify the factors leading to college students’ adoption of …

Police Opinions Of Digital Evidence Response Handling In The State Of Georgia: An Examination From The Viewpoint Of Local Agencies’ Patrol Officers, Tanya Macneil

CCE Theses and Dissertations

This research examined opinions of local law enforcement agencies’ patrol officers in the State of Georgia regarding preparedness and expectations for handling of digital evidence. The increased criminal use of technology requires that patrol officers be prepared to handle digital evidence in many different situations. The researcher’s goal was to gain insight into how patrol officers view their preparedness to handle digital evidence as well as their opinions on management expectations regarding patrol officers’ abilities to handle digital evidence. The research focused on identifying whether a gap existed between patrol officers’ opinions of digital evidence and the patrol officers’ views …

Identifying Key Determinants Of Service Provider Effectiveness And The Impact It Has On Outsourced Security Success, James B. Lewis

CCE Theses and Dissertations

The purpose of this research was to identify key determinants of service provider effectiveness and how it impacts outsourced security success. As environments have become more robust and dynamic, many organizations have made the decision to leverage external security expertise and have outsourced many of their information technology security functions to Managed Security Service Providers (MSSPs).

Information Systems Outsourcing, at its core, is when a customer chooses to outsource certain information technology functions or services to a service provider and engages in a legally binding agreement. While legal contracts govern many aspects of an outsourcing arrangement, it cannot serve as …

Examining The Security Awareness, Information Privacy, And The Security Behaviors Of Home Computer Users, Keith Edwards

CCE Theses and Dissertations

Attacks on computer systems continue to be a problem. The majority of the attacks target home computer users. To help mitigate the attacks some companies provide security awareness training to their employees. However, not all people work for a company that provides security awareness training and typically, home computer users do not have the incentive to take security awareness training on their own. Research in security awareness and security behavior has produced conflicting results. Therefore, it is not clear, how security aware home computer users are or to what extent security awareness affects the security behavior of home computer users. …

Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou

CCE Theses and Dissertations

An increasing number of researchers are recognizing the importance of the role played by employees in maintaining the effectiveness of an information security policy. Currently, little research exists to validate the relationship between the actions (behaviors) taken by employees in response to exceptional situations (antecedents) regarding an organization’s information security policy, the impact (consequences) those actions have on an organization, and the motives that prompt those actions. When these exceptional situations occur, employees may feel compelled to engage in behaviors that violate the terms of an information security policy because strict compliance with the policy could cause the organization to …

Virtue Ethics: Examining Influences On The Ethical Commitment Of Information System Workers In Trusted Positions, John Max Gray

CCE Theses and Dissertations

Despite an abundance of research on the problem of insider threats, only limited success has been achieved in preventing trusted insiders from committing security violations. Virtue ethics may be an approach that can be utilized to address this issue. Human factors such as moral considerations impact Information System (IS) design, use, and security; consequently they affect the security posture and culture of an organization. Virtue ethics based concepts have the potential to influence and align the moral values and behavior of information systems workers with those of an organization in order to provide increased protection of IS assets. An individual’s …

Math In The Dark: Tools For Expressing Mathematical Content By Visually Impaired Students, Patricia M. Mcdermott-Wells

CCE Theses and Dissertations

Blind and visually impaired students are under-represented in the science, technology, engineering, and mathematics disciplines of higher education and the workforce. This is due primarily to the difficulties they encounter in trying to succeed in mathematics courses. While there are sufficient tools available to create Braille content, including the special Nemeth Braille used in the U.S. for mathematics constructs, there are very few tools to allow a blind or visually impaired student to create his/her own mathematical content in a manner that sighted individuals can use. The software tools that are available are isolated, do not interface well with other …

Approaches For Developing A Model For Information And Communication Technology (Ict) Implementation In The Higher Education Environment, Thomas Edward Kurtz

CCE Theses and Dissertations

This dissertation investigates approaches for the development of an implementation model for ICT systems in the higher education environment. ICT systems have been implemented in various education settings, but have been narrowly focused in nature. There lacks a generalizable model to implement these systems in higher education settings. The research questions in this study sought to identify the criteria that can be used to develop and evaluate the implementation model.

The design science research methodology selected for this study used product criteria defined in a literature review to guide the development of the model. An expert panel consisting of administrators, …

Security Frameworks For Machine-To-Machine Devices And Networks, Michael Demblewski

CCE Theses and Dissertations

Attacks against mobile systems have escalated over the past decade. There have been increases of fraud, platform attacks, and malware. The Internet of Things (IoT) offers a new attack vector for Cybercriminals. M2M contributes to the growing number of devices that use wireless systems for Internet connection. As new applications and platforms are created, old vulnerabilities are transferred to next-generation systems. There is a research gap that exists between the current approaches for security framework development and the understanding of how these new technologies are different and how they are similar. This gap exists because system designers, security architects, and …

Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen

CCE Theses and Dissertations

While several U. S. firms have invested in Knowledge Management (KM) tools and software, it has become apparent that investments must be made in additional facets of KM, such as knowledge sharing (KS), thought by many researchers to be the most important component of KM. Of the two types of KS, explicit and tacit, the sharing of tacit knowledge has been shown to contribute the most to an organization’s performance. However, since tacit knowledge is difficult to both convey and acquire, this unshared tacit knowledge may ultimately harm an organization when, without the appropriate knowledge, individuals cannot effectively perform their …

Implicit Measures And Online Risks, Lucinda W. Wang

CCE Theses and Dissertations

Information systems researchers typically use self-report measures, such as questionnaires to study consumers’ online risk perception. The self-report approach captures the conscious perception of online risk but not the unconscious perception that precedes and dominates human being’s decision-making. A theoretical model in which implicit risk perception precedes explicit risk evaluation is proposed. The research model proposes that implicit risk affects both explicit risk and the attitude towards online purchase. In a direct path, the implicit risk affects attitude towards purchase. In an indirect path, the implicit risk affects explicit risk, which in turn affects attitude towards purchase.

The stimulus used …

Nurses Knowledge, Skills, And Attitude Toward Electronic Health Records (Ehr), Sharon L. Adams

Walden Dissertations and Doctoral Studies

Information technology (IT) has been rapidly integrated into the healthcare industry, including nursing, and has the ability to reduce errors, cut cost, and enhance patient care. However, approximately 45% of the current nurse workforce lacks adequate training in computer skills, which may hinder the adoption of health-related IT in the workplace. Characteristics of Rogers's diffusion of innovation (relative advantage, compatibility, complexity, trialability, and observability) guided this project. This project was conducted to address the problem of IT adoption on a local level and was designed to assess whether simulation training on a generic electronic health record (EHR) system would improve …

Communication Constructs That Influence Information Technology Project Failure, Vanessa Lajuan Ruth Mackey

Walden Dissertations and Doctoral Studies

Ineffective communication behavioral constructs in the workplace that lead to information technology (IT) project failure and in some cases organization failure are increasingly becoming a management concern. Despite this trend, there is little research on the communication behavioral constructs that contribute to IT project failure rates. The purpose of this phenomenological study was to explore the lived experiences of business analysts, programmers, and programmer analysts pertaining to the behavioral constructs associated with effective and ineffective communication. The research questions addressed these behaviors from a conceptual framework based on communication theory, organizational information processing theory, and critical social theory. This framework …