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The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway
The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway
Walden Dissertations and Doctoral Studies
The need for soft skills in corrections and law enforcement continues to be polarized in the media, and the courts, costing organizations billions in litigation and, in some cases, costing the lives for which the individuals have sworn to protect. The purpose of this quantitative correlational study aimed to examine the relationship between counterproductive work behavior (CWB) and emotional intelligence (EI). The research questions focused on the relationship between CWB and EI among leaders in corrections with age, gender, education, and veteran status as control variables. The relationship between a leader's CWB and their EI was not known. The theoretical …
Independent Restaurant Owners’ Strategies For Acquiring, Managing, And Retaining Organizational Knowledge, Skills, And Abilities, Alice Nelson Sidibe
Independent Restaurant Owners’ Strategies For Acquiring, Managing, And Retaining Organizational Knowledge, Skills, And Abilities, Alice Nelson Sidibe
Walden Dissertations and Doctoral Studies
Independent restaurant owners face challenges of slim profit margins and postpandemic labor shortages without the benefit of additional support their franchised counterparts receive. Independent restaurant owners are concerned about these external pressures making them more vulnerable to closure during economic downturns. Previous researchers have not explored how to use organizational knowledge, skills, and abilities (KSAs) to achieve success within an independent restaurant. Grounded in resource-based view theory, the purpose of this qualitative multiple-case study was to explore strategies that independent restaurant owners use to acquire, manage, and retain KSAs and sustain their business beyond five years. The participants were three …
Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D
Black/African American Men’S Lived Experiences Of Workplace Colorism Bullying, Dr. Benjamin K. Spady Ph.D
Walden Dissertations and Doctoral Studies
Bullying in the U.S. workplace is an ongoing issue that transcends industry boundaries due to perpetrators’ ineffectiveness in viewing all coworkers as equals. The purpose of this qualitative interpretative phenomenological analysis study was to explore the lived experiences of Black/African American men who endure workplace colorism bullying. Critical race theory provided the conceptual framework, which labeled racism as an omnipresent systemic force. Semistructured interview data were collected from six Black/African American men who resided in the United States and who were bullied in the workplace within the past 20 years. Data were coded via open coding to discover themes. The …
Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters
Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters
Walden Dissertations and Doctoral Studies
Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …
Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson
Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson
Walden Dissertations and Doctoral Studies
External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …
Cultural Humility As A Predictor Of Intention To Leave Moderated By Authentic Leadership, Dennis Whitfield
Cultural Humility As A Predictor Of Intention To Leave Moderated By Authentic Leadership, Dennis Whitfield
Walden Dissertations and Doctoral Studies
The problem addressed in this research was the inappropriate treatment of multicultural individuals by their immediate supervisors and the need for a thorough examination of cultural humility in organizational settings. This quantitative study used linear regression and moderation analyses to examine the relationship between cultural humility and intention to leave moderated by authentic leadership to determine how the participants’ perception of cultural humility in their immediate supervisor predicted their intention to leave. Another purpose was to examine whether authentic leadership moderated the relationship with intention to leave. The theoretical framework for this study included cultural humility, authentic leadership, and intention …
Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson
Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson
Walden Dissertations and Doctoral Studies
External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …
Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley
Lived Experiences Of African American Women Engineers Regarding Employee Engagement, Organizational Support, And Organizational Commitment, Tamika Gwendolyn Riley
Walden Dissertations and Doctoral Studies
African American women are underrepresented in the engineering workforce. Limited research exists focusing on the experiences of African American women engineers. This qualitative study aimed to understand the perceived lived experiences of African American women engineers concerning employee engagement, organizational support, and organizational commitment. Relational cultural theory and feminist theory comprised the theoretical framework used to guide this descriptive phenomenological study. Data were collected using semi structured interviews with 11 African American women engineers. An inductive thematic data analysis produced 15 themes to answer the study’s three research questions. The themes that addressed the first research question, on engagement, included …
Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van
Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van
Walden Dissertations and Doctoral Studies
AbstractQualitative narrative inquiry was used to understand the accounts and experiences of female officers in the United States Army that were once stationed in South Korea, who did not advance to the rank of lieutenant colonel. In today’s military, female officers still face many challenges during their advancement from Major to Lieutenant Colonel, relative to their male counterparts. The specific problem is the underrepresentation of female majors in the Army who compete for promotion to the lieutenant colonel rank. The researcher explored the experiences of 14 female Army officers that served in South Korea and sought out promotions from the …
Knowledge Management Implementation In U.S. Army Headquarters: A Case Study, David Marvin Van Laar
Knowledge Management Implementation In U.S. Army Headquarters: A Case Study, David Marvin Van Laar
Walden Dissertations and Doctoral Studies
This case study examined the U.S. Army’s implementation of knowledge management (KM) as an integrating process within its command and control system. The research problem explored was the U.S. Army’s attempts to measure knowledge transfer using the KM Maturity Model (KM3) and KM Assessment Tool (KMAT). The purpose was to determine levels of KM maturity and knowledge barriers that affected decision-making. The conceptual approach used Nonaka and Takeuchi’s process theory for the knowledge-based firm, combined with Argote and Hora’s framework of knowledge transfer as it applied to Moore’s concept of public value. The central research questions explored the levels of …
Qualitative Assessment Of Psychological Safety And Ethics In Corrections Officers, Gary Robert Breig
Qualitative Assessment Of Psychological Safety And Ethics In Corrections Officers, Gary Robert Breig
Walden Dissertations and Doctoral Studies
AbstractIn this qualitative study, I explored psychological safety, team learning, and ethical and moral perception among correctional officers that worked in the prison industry. Former officers provided data by participating in an open-ended question interviews. I used a phenomenological approach to gather information from former officers about their psychological safety experience and their ethical and moral perceptions. Participants gave insight into their training and their work as individuals and as teams exploring individual and team psychological safety and ethical and moral perception while interacting with each other in the prison workplace. Research questions were about officer preparation, officer collaboration quality, …
Local Stakeholders' Involvement In Community Development Projects In Kenya, Charles Wanjue
Local Stakeholders' Involvement In Community Development Projects In Kenya, Charles Wanjue
Walden Dissertations and Doctoral Studies
Local residents can provide valuable input on the design, implementation, review, and assessment of development projects, but many community development organizations do not involve these individuals in decision-making. There was inadequate knowledge about why community members are not engaged in community development projects in Kenya. With this study, I sought to improve the understanding of why community members are not fully involved in implementing and managing community development projects in Kenya. Stakeholder theory served as the theoretical foundation for this study. Data were collected through interviews with 13 management and program staff members working with an NGO in Kenya. The …
Strategies To Implement Efficient Manufacturing Systems To Improve Companies’ Performance, Ihebuche Miracle Okorie
Strategies To Implement Efficient Manufacturing Systems To Improve Companies’ Performance, Ihebuche Miracle Okorie
Walden Dissertations and Doctoral Studies
Researchers have demonstrated that many manufacturing managers have used successful manufacturing strategies to improve their company’s performance. Manufacturing managers search for successful strategies to implement efficient manufacturing systems because inefficient manufacturing systems can negatively affect their company’s performance. Using transformational leadership as a conceptual framework, the purpose of this qualitative single case study was to explore six U.S. manufacturing managers’ strategies to implement efficient manufacturing systems to improve their company’s performance. The participants were six manufacturing leaders of a company who had successfully employed strategies to implement efficient manufacturing systems. Data were collected from semistructured, open-ended interviews and a review …
Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears
Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears
Walden Dissertations and Doctoral Studies
Many customer relationship management (CRM) projects fail to produce the desired outcomes. Failed CRM projects negatively impacts operational efficiency, data-driven decision-making, scalability, financial performance, compliance, and customer service. Grounded in Kotter’s 8-step change management model, the purpose of this qualitative multiple case study was to explore strategies firm leaders used to manage change and organizational resources when implementing CRM. The participants included five business-to-business firm leaders working for small or medium-sized enterprises within Texas who used strategies to manage change and organizational resources when implementing CRM. Data were collected through semistructured interviews and document analysis. The data were analyzed using …
The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams
The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams
Walden Dissertations and Doctoral Studies
The role that the information technology (IT) department serves is governed by the corporate culture and how it values the use of knowledge, including IT, to achieve a strategic competitive advantage. The purpose of this quantitative study was to examine the potential relationships between information acquisition, knowledge dissemination, shared interpretation, organizational memory, and organizational flexibility. Two theories served as the theoretical foundation for this study: contingency theory and the resource-based view of the firm. To answer the question of possible correlation between organizational flexibility and components of knowledge management, a randomly selected sample of 193 IT professionals employed at small- …
Resource Development Swot Analysis To Improve Organizational Sustainability For A Grassroots Nonprofit Organization, Felicia Rosetta Frances Wilson
Resource Development Swot Analysis To Improve Organizational Sustainability For A Grassroots Nonprofit Organization, Felicia Rosetta Frances Wilson
Walden Dissertations and Doctoral Studies
There are approximately 1.54 million nonprofit organizations in the United States. However, without a resource development plan in place, or unforeseen emergencies such as the COVID-19 pandemic, some nonprofits struggle to meet annual fundraising goals. The purpose of study was to conduct a strength, weaknesses, opportunities, and threats (SWOT) analysis of an organization’s fundraising plans to assist in creating an annual resource development plan. This qualitative case study explored nonprofits within black and brown communities as to what they needed to generate and maintain funding greater than $500,000. Five interviews were conducted among organization leaders, managers, program coordinators, program directors, …
The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt
The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt
Walden Dissertations and Doctoral Studies
The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …
Glass Ceiling Encountered By Female Chief Executive Officers As They Advance To C-Level Positions In International Nonprofit Sports Organizations., Eric Edokpaigbe Idehen
Glass Ceiling Encountered By Female Chief Executive Officers As They Advance To C-Level Positions In International Nonprofit Sports Organizations., Eric Edokpaigbe Idehen
Walden Dissertations and Doctoral Studies
Women are underrepresented as chief executive officers (CEOs), executive-level officers, board directors, and national sports organization board chairs in 45 countries. Despite social movements, laws, and practices supporting equal employment opportunities and workplace equality, women in top senior-level positions are still lacking. The purpose of this study was to explore the challenges women face in terms of obtaining CEO leadership roles in international nonprofit sports organizations. The study involved exploring limitations eight women faced when aspiring to CEO positions in terms of leadership development, talent management, and policies involving international nonprofit sports organizations. This study employed a qualitative descriptive phenomenological …
Racial Discrimination And Toxic Cultures At Work: Professional Black Employees And The Great Resignation, Annselmer Thomas Owens
Racial Discrimination And Toxic Cultures At Work: Professional Black Employees And The Great Resignation, Annselmer Thomas Owens
Walden Dissertations and Doctoral Studies
AbstractWhite-collar Black employees were more likely to seek different jobs during the Great Resignation because of a lack of career advancement, employer failure to promote diversity, equity, and inclusion, employer’s unethical behavior, feeling disrespected, and perceived toxic work culture. As the Great Resignation’s professional, social, and ethical consequences were only emerging, scholars identified a literature gap to position Black employees’ narratives of racial discrimination and perceived toxic work culture in the literature as mechanisms for joining the Great Resignation. The purpose of this qualitative, narrative inquiry study was to gain a deeper understanding of how professional Black employees’ daily experiences …
Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D.
Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D.
Walden Dissertations and Doctoral Studies
While the Millennial generation is steadily taking over jobs that were previously assigned to Baby Boomers, it is unclear how the current job market and modern work environment are adjusting to accommodate this new and unique generation. The purpose of this study was to explore the lived experiences of Millennial employees engaged in mentorship in their workplaces for turnover reduction. The research question was: What are the lived experiences of Millennial employees engaged in mentorship in their workplace’s turnover reduction. Employing a qualitative descriptive phenomenological approach and purposive sampling technique, the researcher recruited 16 participants to complete semi structured interviews …
Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage
Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage
Walden Dissertations and Doctoral Studies
Ongoing training at the targeted behavioral health organization is necessary to improve employee knowledge, skills, and abilities to drive engagement and overall organizational performance. The purpose of this case study was to determine what leadership practices and strategies are currently in place and what training modules improve employee development for the purpose of improving workforce engagement. The Baldrige Excellence Framework was used to guide the qualitative case study of the nonprofit organization, which provides social services to low-income families in the United States. Data sources included semistructured interviews with two behavioral health leaders at the organization and reviews of organizational …
Succession Planning Strategies For Nonprofit Organizations, Chandler Campbell
Succession Planning Strategies For Nonprofit Organizations, Chandler Campbell
Walden Dissertations and Doctoral Studies
Nonprofit organizations are cornerstones in the community that contribute to improving environments, communities, persons, and life overall. However, some nonprofit organization senior leaders lack the succession planning strategies, resources, and funding to continue serving as positive social change agents in the community. Grounded in the general systems theory, the purpose of this qualitative single case study was to explore business strategies nonprofit leaders use for succession planning. The participants included three senior leaders in a nonprofit located in the northeastern region of the United States who have indirectly or directly implemented succession planning strategies. Data were collected through semistructured interviews, …
Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto
Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto
Walden Dissertations and Doctoral Studies
Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …
Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters
Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters
Walden Dissertations and Doctoral Studies
Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …
Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage
Employee Development And Workforce Engagement In A Behavioral Health Organization, Lakisha R, Brimage
Walden Dissertations and Doctoral Studies
Ongoing training at the targeted behavioral health organization is necessary to improve employee knowledge, skills, and abilities to drive engagement and overall organizational performance. The purpose of this case study was to determine what leadership practices and strategies are currently in place and what training modules improve employee development for the purpose of improving workforce engagement. The Baldrige Excellence Framework was used to guide the qualitative case study of the nonprofit organization, which provides social services to low-income families in the United States. Data sources included semistructured interviews with two behavioral health leaders at the organization and reviews of organizational …
The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar
The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar
Walden Dissertations and Doctoral Studies
The call center industry is instrumental in servicing the consumer in many facets of service-oriented presales and aftersales support. Little is known about the relationship between leadership styles, call center workers, and organizational commitment. The purpose of this study was to examine the relationship between leadership styles transformational, transactional, laissez-faire, and outcomes of leadership with organizational commitment in a call center environment. Using Survey Monkey, a data collection agency, a nonprobability convenience sampling procedure was used to select the 350 call center workers' samples. The analysis used was Pearson's correlation and multiple regression. The study used multifactor leadership and organizational …
Stigma Associated With Invisible Disabilities And Its Effect On Intended Disclosure In The Workplace, Jessica Lynne Hicksted
Stigma Associated With Invisible Disabilities And Its Effect On Intended Disclosure In The Workplace, Jessica Lynne Hicksted
Walden Dissertations and Doctoral Studies
Disability discrimination is a long-standing issue that, despite protections, continues to result in unemployment, underemployment, and lack of advancement for disabled persons. Visible stigma is researched substantially; however, less is known about the impact of stigma associated with identities that can be concealed. Although researchers have investigated this issue, currently there is no tool to measure this phenomenon. The purpose of this quantitative study was to create and validate a new tool to measure stigma associated with invisible disabilities. The study is grounded by Roberts’ conceptual model of professional image construction integrating social identity, impression management, and organizational behavior; Meisenbach’s …
Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto
Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto
Walden Dissertations and Doctoral Studies
Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …
Executive Transition In Nonprofit Organizations, Gail Quincene Knight
Executive Transition In Nonprofit Organizations, Gail Quincene Knight
Walden Dissertations and Doctoral Studies
Many nonprofit organizations lack strategies for succession planning and executive transitions. Without effective talent management and succession planning strategies, nonprofit organizations are in jeopardy of survival. The purpose of this multiple qualitative case study was to explore how nonprofit organizations in a southwestern state without a succession plan in place prepare for executive transition when an impending change is imminent. These multiple case studies were based on the conceptual framework of transition management. Identified through purposive sampling, 12 participants (two senior-level executives and two board members) from three nonprofit organizations in a southwestern state were interviewed using semi-structured questions. Also, …
The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar
The Relationship Between Leadership Styles And Call Center Workers’ Organizational Commitment, Andrea L. Lamar
Walden Dissertations and Doctoral Studies
The call center industry is instrumental in servicing the consumer in many facets of service-oriented presales and aftersales support. Little is known about the relationship between leadership styles, call center workers, and organizational commitment. The purpose of this study was to examine the relationship between leadership styles transformational, transactional, laissez-faire, and outcomes of leadership with organizational commitment in a call center environment. Using Survey Monkey, a data collection agency, a nonprobability convenience sampling procedure was used to select the 350 call center workers' samples. The analysis used was Pearson's correlation and multiple regression. The study used multifactor leadership and organizational …