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Strategies To Improve Millennial Employee Engagement In The Luxury Resort Industry, Kei-Lin Cerf
Strategies To Improve Millennial Employee Engagement In The Luxury Resort Industry, Kei-Lin Cerf
Walden Dissertations and Doctoral Studies
Millennials are estimated to compose half of the workforce by 2020. Many hospitality researchers have studied Millennial employee engagement, but less is known about how to apply strategies that are authentically engaging for Millennials. The purpose of this study was to explore Millennial employee engagement strategies. The research questions for this study were used to examine the engagement strategies of luxury resort leaders and how Millennial employees perceived engagement. A single case study design was used to gather interview, questionnaire, and company document data from employees of a luxury resort in Hawai`i. Kahn's employee engagement theory served as the basis …
Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley
Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley
Walden Dissertations and Doctoral Studies
Sales leaders who can foster sales team engagement drive an organization's sales performance. Some information technology sales leaders lack team engagement strategies that support revenue results above market growth rates. The purpose of this qualitative, single-case study was to explore the team engagement strategies of 6 sales leaders, in various offices in the Asia-Pacific region of a single, public information technology company, who demonstrated the ability to support year-on-year revenue results above market growth rates. Participants demonstrated the ability to foster team engagement and consistently deliver year-on-year revenue results above market growth rates. The conceptual framework for this study was …
Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams
Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams
Walden Dissertations and Doctoral Studies
The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …