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Exploring Organizational Resilience Asset And Its Antecedents For Effective Internal Crisis Communication, Young Kim

LSU Doctoral Dissertations

Nowadays crises are omnipresent with daily news headlines as reminders. The public continues to see or experience many different crises that affect numerous individuals and organizations as well as society in general. Against this backdrop, corporate communication professionals, for effective crisis management, are expected to help the organizations and their leaders make decisions, as well as communicate clearly when crises arise. Considering a fast changing media environment, recent scholars have called for new approaches to crisis communication to enhance theoretical developments. They suggested that researchers should take a broader context beyond the dominant crisis communication research perspectives based on the …