Digital Commons Network^™

The Map Is Useless Unless You Know Where You Are: Information Literacy Pre-Assessment As A Tool For Understanding And Collaboration, Jason Ertz

LOEX Conference Proceedings 2009

The objective of this presentation is to provide librarians with a potential outline for beginning an information literacy assessment strategy, starting with pre-assessment. Librarians unsure about where to start when it comes to assessment will find that developing a pre-test can be a great way to start such a strategy collaborating with classroom faculty. Pre-assessment also is nonjudgmental pertaining to faculty’s teaching abilities and students’ learning making it an easier sell for collaboration or even initiating collaboration where none existed. If we can’t know where students end up after a class, at least we can get a sense of where …

The Path To Assessing Library Instruction: Using Project Management Techniques To Guarantee Results, Lesley Brown

LOEX Conference Proceedings 2009

As librarians begin to search for methods of assessing library instruction, they may feel overwhelmed and unsure of which path to take. A common problem is finding a sustainable method of assessment that can be easily realized. This presentation will detail one librarian’s experience using project management techniques to successfully propose and implement the use of an audience response system (clickers) to assess library instruction at Michigan State University. Project management is the discipline of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives. The primary challenge of project management is to …

Many Paths, One Journey: Mapping The Routes To Information Literacy, Margy Macmillan

LOEX Conference Proceedings 2009

Students gain information literacy skills from a range of sources, not all of which involve direct librarian intervention. These skills grow and diversify over the course of their studies in ways that pre/post test research protocols cannot capture. So how can we understand how they learn what they know? This presentation describes a long-term project using the Information Skills résumé as a case study of gathering, analyzing and using qualitative data to better understand student learning and thereby improve information literacy instruction. The Information Skills résumé tool, used to gather information from journalism students over five years, showed development of …

Assessment On The Go: Surveying Students With An Ipad, Jennifer Link Jones, Bryan Sinclair

Jennifer L. Jones

Ongoing assessment in academic libraries, particularly the measurement of student perceptions, preferences, and satisfaction, can be a challenge to schedule and execute. This paper describes a pilot project at Georgia State University Library that combined assessment with the portability of the tablet computer. A tablet computer--in this case, Apple’s iPad--loaded with survey software became a digital clipboard with the added benefit of automatic data compilation. Subjects were surveyed quickly in the library buildings, maximizing convenience for both subjects and researchers alike. The result was a model that other libraries, as well as campus student services divisions and classroom instructors, can …

Assessment On The Go: Surveying Students With An Ipad, Jennifer Link Jones, Bryan Sinclair

University Library Faculty Publications

Ongoing assessment in academic libraries, particularly the measurement of student perceptions, preferences, and satisfaction, can be a challenge to schedule and execute. This paper describes a pilot project at Georgia State University Library that combined assessment with the portability of the tablet computer. A tablet computer--in this case, Apple’s iPad--loaded with survey software became a digital clipboard with the added benefit of automatic data compilation. Subjects were surveyed quickly in the library buildings, maximizing convenience for both subjects and researchers alike. The result was a model that other libraries, as well as campus student services divisions and classroom instructors, can …

Incorporating Instructional Design Into Library Instruction Classes, Susan A. Ariew

Academic Services Faculty and Staff Publications

This webinar offers an overview of the components of the instructional design process. It will also identify how instructional design components can relate to library instruction, and provide concrete examples of how librarians can write instructional objectives as part of the planning process for instructional sessions.

Incorporating Instructional Design Into Library Instruction Classes, Susan Ariew

Susan A. Ariew

This webinar offers an overview of the components of the instructional design process. It will also identify how instructional design components can relate to library instruction, and provide concrete examples of how librarians can write instructional objectives as part of the planning process for instructional sessions.

Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence

Lily Todorinova

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic depart- ments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in …

Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence

Academic Services Faculty and Staff Publications

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic depart- ments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in …

The Evolution Of An Embedded Information Literacy Module: Using Student Feedback And The Research Literature To Improve Student Performance, Allison Kavanagh

Articles

The purpose of this paper is to describe the development and evolution of the embedded information literacy (IL) module for first year BSc in Marketing students in Technological University Dublin (DIT) over a three year period between 2007-8 and 2009-10. It describes the pedagogical theories underlining the teaching and assessment of the course in its original format, the reflective practice in which the library team engaged, and the subsequent changes made to the teaching and assessment of the course, informed by the research literature. The study uses performance in the assessment task, student feedback drawn from survey questionnaires and a …

Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Andy Huse, Barbara Lewis, Matt Torrence

Barbara Lewis

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in decision-making.

Using Library Swipe-Card Data To Inform Decision Making, Jennifer Link Jones

Jennifer L. Jones

Georgia State University (GSU) affiliates must swipe their campus ID cards at turnstiles in order to enter the University Library buildings. The swipe verifies the individual is a GSU affiliate and unlocks the turnstile for entry. With each swipe, data such as year in school, major, and GPA are sent to a database. The library partnered with Advanced Campus Services, (ACS), GSU‟s high-performance, research computing unit, to create a tool to access the data. The end product has been a valuable tool for the library, one that has been used to inform staffing and operating hours decisions, as well as …

Summary Of May 2, 2011 Information Literacy Reading And Scoring Of First Year Papers, Information Literacy Committee (Trinity University)

Information Literacy Documents

No abstract provided.

Surviving To Thriving: Advancing The Institutional Mission, Brinley Franklin

Published Works

Academic research libraries can employ several approaches to advance the institutional mission. First, libraries can shift from goals focused on collections and traditional library services and instead align with their campus academic plan and an emphasis on supporting the institution’s strategic initiatives. A second approach is for libraries to modify their organizational structures from being function-based on the tasks that traditional libraries performed (e.g., public services, technical services, collection development) and move instead toward organizational units that directly support their university’s missions (e.g., undergraduate education; graduate and professional education; research, scholarship, and creative activity; and public engagement). The key is …

Expect (And Collect) A Response From Everyone In The Classroom, Karen Bronshteyn

Communications in Information Literacy

A positive and descriptive book review of Derek Bruff's 2009 book Teaching with Classroom Response Systems: Creating Active Learning Environments.

Library Stats As An Assessment Tool, Maira Bundza

Maira Bundza

Western Michigan University has been working on creating a culture of assessment for ten years. The libraries have been using LibQUAL, a user satisfaction survey, since 2004, but have been gathering other statistics and assessment data over these same years. It is time to put it all together into an assessment plan.

Library Stats is an open source tool for maintaining reference statistics. It provides the opportunity to keep rich statistics on each reference transaction, including the actual question and answer. WMU implemented the use of Library Stats across all reference areas in 2009 and has already used the data …

Ask Them—They’Ll Tell You! Eliciting Student Perspectives To Improve Services, Barbara Valentine

Faculty & Staff Publications

Most people avoid doing qualitative research because they think it is not scientifically rigorous and requires time and lots of money. In fact, there is a lot one can do with little overhead that reaps immediate benefits for improving services and gaining unexpected valuable insights. This study uses a web redesign and assessment project to showcase some simple ways to get useful information from students.

Library web pages provide the main access point to many of the library’s services and resources, which also continue to change and accrue. Does the web site really serve students' research needs today? Where do …

Csi(L) Carleton: Forensic Librarians And Reflective Practices, Danya Leebaw, Heather Tompkins, Iris Jastram

Staff and Faculty Work

Reference Librarians at Carleton College engage in an Information Literacy in Student Writing assessment project, reading papers submitted to the College's Sophomore Writing Portfolio against a rubric of information literacy habits of mind. These librarians reflect on the ways that this project has influenced their collaborations with faculty and their information literacy instruction. Emphasizing a “habits of mind” approach rather than a skill set approach, these librarians are remapping their practice in ways that resonate more strongly with faculty and students across disciplines and courses on our campus.

Redesigned With Them In Mind: Evaluating An Online Library Information Literacy Tutorial, Rebeca Befus, Katrina Byrne

Library Scholarly Publications

This study investigates Wayne State University Library System’s redesigned information literacy tutorial: re:Seach. Seventy-two students participating in the 2010 Wayne State Federal TRIO Student Support Service Summer Residential Program participated in the questionnaire. The questionnaire measured student learning via a multiple choice knowledge based test. Confidence and satisfaction were also measured using a five point Likert scale. Students received an overall average score of 71% on the knowledge portion and student responses varied on the confidence and satisfaction portions of the questionnaire. Results clearly indicated the necessity for future revisions. The discussion will address the specific revisions being undertaken and …

Collaborative Marketing For Electronic Resources, Marie R. Kennedy

LMU Librarian Publications & Presentations

Purpose. The project outlined in this article is designed to answer the question, “Is a collaborative model of benchmarking the marketing of electronic resources feasible?”

Design. The project is designed as a national working group of around 100 college and university libraries all moving together through the process of a typical marketing cycle, running a brief marketing campaign, and reporting findings. All participating institutions will perform these steps as the same time, beginning in October 2011 and completing the project at the end of February 2012.

Findings. Based on the data gathered as the result of the project we hope …

What Are We Really Doing To Market Electronic Resources?, Marie R. Kennedy

LMU Librarian Publications & Presentations

Purpose: This research identifies which marketing activities libraries are using to promote electronic resources and examines how libraries are measuring the successes or failures of their marketing plans.

Methodology: This research analyzes the literature published in library science on marketing techniques for electronic resources in use at libraries; the corpus is composed of 24 documents published from 1994-2009. The literature is qualitatively analyzed to determine the techniques in use, the libraries’ goals, targeted groups, budgets, and assessments of their marketing plans.

Findings: Thirty-eight unique marketing techniques were discovered in the 24 documents consulted for this research. The four most popular …

A Declaration Of Survey Interdependence, Tammy Sugarman, Jennifer Jones

Jennifer L. Jones

Georgia State University Library administered LibQUAL+®, the library service quality survey, in 2003, 2005, and 2007. In 2009 when it was time to make decisions about another administration of LibQUAL+®, opinions were mixed. Some administrators liked the longitudinal data our previous iterations provided, and the comments always are quite valuable. On the other hand, the response rate drops each year, even with the introduction of incentives in 2007. Additionally, while LibQUAL+® provides useful information, it is not always specific to reports required by the university, such as the library’s institutional effectiveness report. The library decided on a two-fold approach. We …

Collaborative Marketing For Electronic Resources, Marie Kennedy

Marie R. Kennedy

Secret Shopper Project Scenarios, Jennifer Link Jones

Jennifer L. Jones

No abstract provided.

Our Aims As Library Instructors: Context, Value, And Ownership - Selected Resources, Jennifer Link Jones

Jennifer L. Jones

No abstract provided.

Secret Shopper Project Evaluation Forms, Jennifer Link Jones

Jennifer L. Jones

No abstract provided.