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Right Under Their Noses: Helping Patrons Identify The Resources At Their Fingertips, Jessica Garner, Fred W. Smith, Jessica Williams, Jermaine Bryant
Right Under Their Noses: Helping Patrons Identify The Resources At Their Fingertips, Jessica Garner, Fred W. Smith, Jessica Williams, Jermaine Bryant
Library Faculty Presentations
A concern of all academic Interlibrary Loan Departments is having faculty/ staff & students request materials already owned by their home library. Jessica Garner, Jessica Williams, Fred Smith, and Jermaine Bryant conducted a qualitative research study with IRB approval to explore this concern. In this session, the presenters will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library.