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Challenges In Providing Reference Services In Small Archival Institutions, Aaron T. Preston
Challenges In Providing Reference Services In Small Archival Institutions, Aaron T. Preston
Journal of Western Archives
This paper describes, the results of a brief survey of archivists working for fifty five small archives nationwide. The purpose the survey was to examine to what extent smaller archival institutions are applying remote reference services, what type of remote services are being utilized and to identify common challenges faced by small archival institutions with different functions and audiences. It also and examine common challenges faced in the implementation of digitization efforts to support these reference services. The survey was posted via the Society of American Archivists Lone Arrangers Forum, and cross-posted it on the Reference, Access, and Outreach Forum. …