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Library and Information Science

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Selected Works

2010

Reference

Articles 1 - 5 of 5

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Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi Nov 2010

Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi

Anne Rauh

In the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.


Tutorials On The Fly: Directing Students From A Distance, Marisa Walstrum Apr 2010

Tutorials On The Fly: Directing Students From A Distance, Marisa Walstrum

Marisa Walstrum

No abstract provided.


Training Students For Reference Desk Work, Maira Bundza Mar 2010

Training Students For Reference Desk Work, Maira Bundza

Maira Bundza

Western Michigan University Libraries use student workers to answer reference questions at almost all of the reference points in the library system. The Central Reference Desk in Waldo Library is the most active reference point, with questions on a wide range of topics, and an extensive range of resources. The students working at the Central Reference Desk receive a twelve week training program and a handbook that covers the library collections, services, types of resources, and condensed subject guides for the most popular humanities and social sciences topics. This presentation will show how this training program has evolved over the …


Human Rights Reference Sources: A Critical Annotated Bibliography, Chad M. Kahl, Stephanie Davis-Kahl Jan 2010

Human Rights Reference Sources: A Critical Annotated Bibliography, Chad M. Kahl, Stephanie Davis-Kahl

Stephanie Davis-Kahl

The area of human rights has had significant attention both nationally and internationally in the press and in the political arena. While there is a renewed commitment to human rights advocacy, there is also an upward trend in popular culture of depictions of torture. This article provides critical annotations of English-language reference sources, published since 1990, and available both in print and online, in an effort to aid librarians collecting and weeding materials for human rights research.

This article was included in the Journal of Academic Librarianship's Guide to the Professional Literature in 2010. The Guide "is a highly selective …


Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso Jan 2010

Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso

Anne Rauh

No abstract provided.