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Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi
Staff Training At A Combined Services Desk, Anne E. Rauh, Anne Glorioso, Amy Kindschi
Anne Rauh
In the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.
Tutorials On The Fly: Directing Students From A Distance, Marisa Walstrum
Tutorials On The Fly: Directing Students From A Distance, Marisa Walstrum
Marisa Walstrum
No abstract provided.
Training Students For Reference Desk Work, Maira Bundza
Training Students For Reference Desk Work, Maira Bundza
Maira Bundza
Western Michigan University Libraries use student workers to answer reference questions at almost all of the reference points in the library system. The Central Reference Desk in Waldo Library is the most active reference point, with questions on a wide range of topics, and an extensive range of resources. The students working at the Central Reference Desk receive a twelve week training program and a handbook that covers the library collections, services, types of resources, and condensed subject guides for the most popular humanities and social sciences topics. This presentation will show how this training program has evolved over the …
Human Rights Reference Sources: A Critical Annotated Bibliography, Chad M. Kahl, Stephanie Davis-Kahl
Human Rights Reference Sources: A Critical Annotated Bibliography, Chad M. Kahl, Stephanie Davis-Kahl
Stephanie Davis-Kahl
The area of human rights has had significant attention both nationally and internationally in the press and in the political arena. While there is a renewed commitment to human rights advocacy, there is also an upward trend in popular culture of depictions of torture. This article provides critical annotations of English-language reference sources, published since 1990, and available both in print and online, in an effort to aid librarians collecting and weeding materials for human rights research.
This article was included in the Journal of Academic Librarianship's Guide to the Professional Literature in 2010. The Guide "is a highly selective …
Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso
Public Services Training At Wendt Library, Anne E. Rauh, Anne Glorioso
Anne Rauh
No abstract provided.