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Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence Jun 2011

Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence

Lily Todorinova

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic depart- ments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in …


Writing Center And Library Collaboration: A Telephone Survey Of Academic Libraries, Lily Todorinova Apr 2010

Writing Center And Library Collaboration: A Telephone Survey Of Academic Libraries, Lily Todorinova

Lily Todorinova

Writing and researching are highly interrelated processes and there is much overlap between the goals and responsibilities of writing center staff and librarians. There is little evidence, however, that partnership between writing centers and libraries has been instituted as standard practice in academic institutions. The purpose of this study, therefore, is to explore the current state of the relationship between the writing center and the library. A telephone survey was administered to librarians in a sample of 268 academic institutions. The results indicated that only 26.7% of libraries actively collaborate which their university’s writing center. A strong majority of the …