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Using Emotional Intelligence To Get Through The Tough Times: Why Feelings Matter More Than Ever To 21st Century Libraries, Joan Giglierano, Emily A. Hicks
Using Emotional Intelligence To Get Through The Tough Times: Why Feelings Matter More Than Ever To 21st Century Libraries, Joan Giglierano, Emily A. Hicks
Joan Plungis
During times of tight resources, cultivating the emotional intelligence (EI) of employees at all levels, in all areas of the library, can be a way to maintain service quality, reduce stress, and cope with change. Emotional intelligence includes characteristics such as self-awareness, adaptability, empathy, ability to work collaboratively, and communication skills. While the concept of EI has been a standard component of leadership development and management literature for almost two decades, relatively little research has been done on its applicability in libraries. Recent studies of library job ads have found demand for EI competencies, though they are seldom labeled as …
Attitudes Of Ohiolink Librarians Toward Google Scholar™, Joan Giglierano
Attitudes Of Ohiolink Librarians Toward Google Scholar™, Joan Giglierano
Joan Plungis
Almost three years after Google Scholar's inception, only a third of Ohio Library and Information Network (OhioLINK) member libraries link to it from their Web sites. This article reports the results of a July 2007 survey of OhioLINK academic librarians, conducted to find out about their attitudes and current practices regarding promotion of Google Scholar. It compares the findings about placement of Google Scholar on Web sites and inclusion in library instruction with previous research, and includes recommendations for libraries about Google Scholar.