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Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks
Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks
Jeffrey A Franks
Case study of library reference unit and information technology unit cooperation and collaboration to provide seamless, user-centered service based upon a learning commons concept.
Session Control Software, Jeffrey A. Franks
Session Control Software, Jeffrey A. Franks
Jeffrey A Franks
Case study in the use of session control software in an academic library reference setting.