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Communication Overload: A Phenomenological Inquiry Into Academic Reference Librarianship, C. Sean Burns, Jenny Bossaller
Communication Overload: A Phenomenological Inquiry Into Academic Reference Librarianship, C. Sean Burns, Jenny Bossaller
C. Sean Burns
Purpose – This study aims to provide insight on the meaning of communication overload as experienced by modern academic librarians. Communication is the essence of reference librarianship, and a practically endless array of synchronous and asynchronous communication tools (ICTs) are available to facilitate communication. Design/methodology/approach – This study relied on a phenomenological methodology, which included nine in-depth interviews with academic librarians. The interviews were transcribed and analyzed using RQDA, a qualitative analysis software package that facilitates coding, category building, and project management. Findings – Seven themes about librarianship emerged from this research: attending to communication abundance, librarians of two types, …
An Analysis Of Bibliographic References Collected By A Social Computing Group, C. Sean Burns
An Analysis Of Bibliographic References Collected By A Social Computing Group, C. Sean Burns
C. Sean Burns
This research presents an analysis of references collected by an established group of users who share a common interest on a social computing website. The purpose is to demonstrate how social computing functions as an instrument for measuring scholarly communication. The goal is twofold: to reveal how an analysis of the references collected by interested users compares to and complements citation studies.