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Library and Information Science

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Western Michigan University

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2020

Technical services

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Migration As Catalyst For Organizational Change In Technical Services, Geraldine Rinna, Marianne Swierenga Nov 2020

Migration As Catalyst For Organizational Change In Technical Services, Geraldine Rinna, Marianne Swierenga

University Libraries Faculty & Staff Publications

This article describes the changes within the Western Michigan University Libraries Technical Services Department during a five-year period from 2012 to 2017, which involved a reorganization of staff and the migration to Alma/Primo, Ex Libris’ next-generation library management system and discovery solution. The aim of this case study is to understand the role these two significant events played in the transformation of the department.