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Development, Implementation And Importance Of An Undergraduate Peer Research Consultant Program At The University Of North Dakota’S Chester Fritz Library, Karlene T. Clark, Holly Gabriel, Kristen Borysewicz
Development, Implementation And Importance Of An Undergraduate Peer Research Consultant Program At The University Of North Dakota’S Chester Fritz Library, Karlene T. Clark, Holly Gabriel, Kristen Borysewicz
Librarian Publications
Purpose: This paper describes both the development of a peer research consultant program – using student assistants to staff the reference desk with minimal supervision while providing high quality research assistance to their undergraduate peers, and the steps taken to create buy-in for the program from campus and librarians.
Design / methodology / approach: The authors provide a description of peer reference services and describe how a remodel of the library building facilitated a redesign of services. The paper covers the process of developing program guidelines, securing funding, expectations of peer research consultants, the training process, and lessons …