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Retention Through Empathy An Invitation To Compassionate Progressive Discipline, Jessica Garner, Kay Coates
Retention Through Empathy An Invitation To Compassionate Progressive Discipline, Jessica Garner, Kay Coates
Library Faculty Presentations
Managing employee relations is a challenge that many leaders in the library face. High morale, collegiality, and active listening are the building blocks that facilitate compassion in the workplace. A productive work environment is a delightful patchwork of leadership savvy, SMART goals, employee retention and motivation combined with proactive measures for well-being. Library leaders must have a comprehensive plan for retaining employees that considers the whole person, often necessitating progressive discipline to ensure a positive work environment. Historically, progressive discipline has been used punitively with a focus toward termination. In this presentation, we will make a case for compassionate progressive …
The Future Of Academic Reference Services In The Age Of Artificial Intelligence: An Overview, Lili Li, Kay Coates
The Future Of Academic Reference Services In The Age Of Artificial Intelligence: An Overview, Lili Li, Kay Coates
Library Faculty Presentations
The purpose of this study explores the deep impact of ChatGPT on reference services in academic libraries. Based on the identified research literature, this study used the method of descriptive content analysis to evaluate the general capabilities of generative AI applications, such as ChatGPT, to transform reference services in academic libraries. With the homepage of the Georgia Southern University Libraries, two experienced librarians examined the potential of generative AI applications like ChatGPT to impact future reference services in ever-changing academic libraries. Based on the word limit, this study only focused on a few key areas of reference services, such as …
Leveraging Generative Ai And Chatgpt To Reference Services In Academic Libraries, Kay Coates, Lili Li
Leveraging Generative Ai And Chatgpt To Reference Services In Academic Libraries, Kay Coates, Lili Li
Library Faculty Presentations
No abstract provided.
Artificial Intelligence In Library Access Services, Xuan Pang, Jessica Garner
Artificial Intelligence In Library Access Services, Xuan Pang, Jessica Garner
Library Faculty Presentations
No abstract provided.