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Effective Communication In Public Services In A Diverse Language And Cultural Landscape: A Challenge For Teaching And Training., John R. Fisher, Halil Asllani Dec 2018

Effective Communication In Public Services In A Diverse Language And Cultural Landscape: A Challenge For Teaching And Training., John R. Fisher, Halil Asllani

Dr. John R. Fisher

Constantly changing global events impact local policing and emergency services personnel in their roles as guarantors of safety and security. This paper extends research originally completed in the United States and compares the results with findings from Kosovo police. Police in both Kosovo and Utah (in the United States) serve minority populations. In Utah, the population that was once homogeneous is now very diverse. The population in Kosovo is becoming more and more homogeneous, but with some unique challenges for police and other public safety agencies. In Utah, these population changes have occurred because the state has become a magnet …


Security Challenges Facing A Changing World: The Case Of Kosovo, Bejtush Gashi, John R. Fisher Jul 2018

Security Challenges Facing A Changing World: The Case Of Kosovo, Bejtush Gashi, John R. Fisher

Dr. John R. Fisher

Security problems through time have become the area of responsibility for the most important institutions of states and their experts. The world has never been safe for small states because history has shown that it is very easy for major powers to manipulate these states, both economically as well as militarily. Small countries cannot finance wars on their own, so, to avoid or reduce the risk of conflict, small countries must use diplomacy. Uncertainty in international relations is much greater for a small country than for a large country. The best means to avoid uncertainty is for small countries to …


Engaging Students In Disaster Relief Training Exercises Dec 2013

Engaging Students In Disaster Relief Training Exercises

Dr. John R. Fisher

Incorporating National Incident Management System training and exercise principles into homeland security and emergency management learning can help university students develop emergency response capabilities through practical application of knowledge in simulated incidents. In addition, they gain team-building and leadership skills, establish relationships with professionals that will carry forward into their careers, and obtain confidence in their abilities to respond under pressure to simulated critical incidents. This case study describes student experience in disaster relief and humanitarian service exercises in the United States, Kosovo, and the Former Yugoslavian Republic of Macedonia. The DEAL approach to critical thinking is used to provide …