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Instructional Media Design

Theses/Dissertations

2021

Academic Advising

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Design, Development, And Evaluation Of An Artificial Intelligence-Enabled Chatbot For Honors College Student Advising In Higher Education, Reginald Saint-Aude Lucien Mar 2021

Design, Development, And Evaluation Of An Artificial Intelligence-Enabled Chatbot For Honors College Student Advising In Higher Education, Reginald Saint-Aude Lucien

USF Tampa Graduate Theses and Dissertations

Academic advising is seen increasingly as an essential function supporting the educational mission of universities. Institutions have made significant investments supporting academic advisors and student success initiatives by leveraging technology resources such as Canvas and Degreeworks. There is a rising need for technology that can assist academic advisors in their responsibility to guide students along the path to academic success and AI resources that promote more efficient use of human capital are positioned to meet that need. Chatbot applications can serve as a technology-mediated intervention for delivering information and interactive content to support student success.

This study aimed to design, …