Digital Commons Network^™

The Potential And Peculiarities Of Perma: A Meta-Analysis Of Two Well-Being Measures With Working Samples, William P. Jimenez, Xiaoxiao Hu, Rebecca Garden, Asiye Zeytonli

Psychology Faculty Publications

In the first meta-analysis of the PERMA well-being framework (i.e., positive emotions, engagement, positive relationships, meaning, accomplishment), we cumulated 692 effect sizes (k = 33 independent samples, N = 10,050 workers). Average reliability did not meet the conventional ɑ = .70 threshold for engagement measured with the PERMA-Profiler or the Workplace PERMA Profiler or for negative emotions measured with the former. Overall, PERMA dimensions were strongly intercorrelated, and model comparisons suggested multidimensionality. We also summarized PERMA’s relationships with some conceptual antecedents (conscientiousness, loneliness); correlates (happiness, negative emotions); and outcomes (physical health, depressive symptoms, overall …

The Relationship Between Criminal Records And Job Performance: An Examination Of Customer Service Representatives, Jakari N. Griffith, Todd C. Harris

Personnel Assessment and Decisions

Between 70 million and 100 million Americans—or as many as one in three—have some type of criminal record (Vallas & Dietrich, 2014). Having even a minor criminal record often functions as a significant impediment to gainful employment and resultant economic security. This is especially problematic given that: (a) many companies now incorporate background checks within their hiring process and (b) little empirical research exists about the relationship between criminal records and job performance. Thus, this study examined the relationship between criminal records and objective performance of customer service representatives (N = 627) in a large telecommunications firm. Our regression analyses …

Religion, Spirituality, And The Workplace: A Meta-Analytic Study On Outcomes Of Job Satisfaction, Job Performance, And Organizational Citizenship Behaviors, Juan Balcazar

Dissertations

Research indicates behavioral and attitudinal manifestations of religion and spirituality exert cross-domain impact across cognitive, intrapersonal, biological, industrial-organizational, and behavioral domains (Calman, 2008; Ngunjiri & Miller, 2004). The present study conducted a meta-analysis of both religious and spirituality (RS) as predictors on outcomes of job satisfaction, job performance, and organizational citizenship behavior. The present study seeks to delineate and distinguish religious faiths from spirituality by comparing the pooled effect size of religion studies with spirituality studies. A random effects model was analyzed for two subgroups on each dependent variable. Next, a subgroup fixed effects (plural) model was utilized to detect …

Within-Person Job Performance Variability Over Short Timeframes: Theory, Empirical Research, And Practice, Reeshad S. Dalal, Balca Alaybek, Filip Lievens

Research Collection Lee Kong Chian School Of Business

We begin by charting the evolution of the dominant perspective on job performance from one that viewed performance as static to one that viewed it as dynamic over long timeframes (e.g., months, years, decades) to one that views it as dynamic over not just long but also short timeframes (e.g., minutes, hours, days, weeks)—and that accordingly emphasizes the within-person level of analysis. The remainder of the article is devoted to the newer, short-timeframe research on within-person variability in job performance. We emphasize personality states and affective states as motivational antecedents. We provide accessible reviews of relevant theories and highlight the …

Attitude Strength And Situational Strength As Moderators Of The Job Satisfaction – Job Performance Relationship, Joseph William Dagosta

Browse all Theses and Dissertations

Workers who are satisfied with their jobs are better performers, but prior research has found a plethora of moderating variables between job satisfaction and job performance (Ostroff, 1992, Schleicher, Watt, & Greguras, 2004; Spector, 1997). Prior research has suggested that job attitude strength can strengthen the relationship between job satisfaction and job performance and that the relationships between personality variables and extra-role job performance are stronger in weak rather than strong workplace situations (Meyer et al., 2014; Shleicher et al., 2015). In the current study, I investigated the interaction between job satisfaction, job attitude strength, and situational strength on job …

Affective States And Work Attitudes Linking Abusive Supervision To Employee Performance And The Impact Of Ethical Climate On Abusive Supervision And Work Attitudes, Armando Falcon

FIU Electronic Theses and Dissertations

Prior research indicates that abusive supervision (AS, Tepper, 2000) is associated with employee job performance. On the other hand, ethical organizational climate (EOC; Victor & Cullen, 1988) has yet to be investigated in the context of AS. The objective of the present study is to evaluate, within a general sample of US employees, (1) the relative strength of specific indirect effects of AS on performance via positive (PA) and negative (NA) affect, and via work-related attitudes (Leader-member exchange, LMX; Interactional justice, IJ; Perceived organizational support, POS; Affective organizational commitment, AOC), and (2) the relationship between EOC, AS, and the same …

The Use Of Personality Testing In Personnel Selection, Riya Kumar

CMC Senior Theses

Research has shown that more than 45% of American companies are opting to integrate personality tests in their recruitment processes. Given this surge in personality testing, this thesis examines whether personality testing is a valid predictor of job-fit and performance in the context of personnel selection. A large proportion of this paper is focused upon the Big-Five factor model, its limitations, and derivative tests of the model. The impact of technology upon personality testing is also discussed as an emerging field. By tracing and examining the history of personality testing to current day, I have found that personality tests are …

Critical Analytic Thinking Skills: Do They Predict Job-Related Task Performance Above And Beyond General Intelligence?, Sara Beth Elson, Robert Hartman, Adam Beatty, Matthew Trippe, Kerry Buckley, John Bornmann, Elaine Bochniewicz, Mark Lehner, Liliya Korenovska, Jessica Lee, Les Servi, Alison Dingwall, Paul E. Lehner, Maurita Soltis, Mark Brown, Brandon Beltz, Amber Sprenger

Personnel Assessment and Decisions

Employers and government leaders have called attention to the need for critical thinking skills in the workforce, while business trends toward evidence-based decision making also highlight the increasing importance of the critical thinking skill set. Although studies have examined the relationship of critical thinking to behaviors or job performance, many have missed a key component: incremental predictive validity of critical thinking beyond cognitive ability. The current study defines critical thinking, presents results from a test development effort in which the conceptual definition was operationalized as a measure of critical analytical thinking skills for government analysts, and presents results of a …

Work Ethic, Turnover, And Performance: An Examination Of Predictive Validity For Entry-Level Employees, Christina Banister

Dissertations

Work ethic is continually cited as a top factor in hiring new employees (Flynn, 1994; Shimko, 1990; VanNess, Melinsky, Buff, & Seifert, 2010). Research on the relationship between work ethic and job performance has typically shown positive results in a variety of contexts (Meriac & Gorman, 2017; Miller et al., 2002). The purpose of this study was to examine dimensions of work ethic and its relationship with turnover and contextual performance in an often-neglected segment of the workforce: entry-level employees. Data were collected from a large fast food franchise, including work ethic, turnover data, and supervisor-rated job performance. In Study …

Guilt By Design: Structuring Organizations To Elicit Guilt As An Affective Reaction To Failure, Vanessa K. Bohns, Francis K. Flynn

Vanessa K. Bohns

In this article, we outline a model of how organizations can effectively shape employees’ affective reactions to failure. We do not suggest that organizations eliminate the experience of negative affect following performance failures—instead, we propose that they encourage a more constructive form of negative affect (guilt) instead of a destructive one (shame). We argue that guilt responses prompt employees to take corrective action in response to mistakes, while shame responses are likely to elicit more detrimental effects of negative affect. Further, we suggest that organizations can play a role in influencing employees’ discrete emotional reactions to the benefit of both …

Work Creativity As A Dimension Of Job Performance, Angela C. Reaves

FIU Electronic Theses and Dissertations

To stay competitive, many employers are looking for creative and innovative employees to add value to their organization. However, current models of job performance overlook creative performance as an important criterion to measure in the workplace. The purpose of this dissertation is to conduct two separate but related studies on creative performance that aim to provide support that creative performance should be included in models of job performance, and ultimately included in performance evaluations in organizations. Study 1 is a meta-analysis on the relationship between creative performance and task performance, and the relationship between creative performance and organizational citizenship behavior …

Examining The Impact Of A Fatigue Intervention On Job Performance: A Longitudinal Study Across United States Hospitals, Megan Gregory

Electronic Theses and Dissertations

Fatigue in healthcare providers has been linked to dangerous outcomes for patients, including medical errors, surgical complications, and accidents. Resident physicians, who traditionally work long hours on minimal sleep, are among the most fatigued. In attempt to mitigate the impact of fatigue on resident physician performance and improve patient safety, the Accreditation Council for Graduate Medical Education (ACGME) implemented a fatigue intervention program in 2011 for medical residency programs in the United States. This caused a significant decrease in the number of hours that first-year residents were permitted to work, compared with hours worked by first-year residents in prior years. …

The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley

Alison L. O'Malley

Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).

Personnel Selection, Safety Performance, And Job Performance: Are Safe Workers Better Workers?, Erica N. Drew

FIU Electronic Theses and Dissertations

The present dissertation consists of two studies that combine personnel selection, safety performance, and job performance literatures to answer an important question: are safe workers better workers? Study 1 tested a predictive model of safety performance to examine personality characteristics (conscientiousness and agreeableness), and two novel behavioral constructs (safety orientation and safety judgment) as predictors of safety performance in a sample of forklift loaders/operators (N = 307). Analyses centered on investigating safety orientation as a proximal predictor and determinant of safety performance. Study 2 replicated Study 1 and explored the relationship between safety performance and job performance by testing an …

Do Candidate Reactions Relate To Job Performance Or Affect Criterion-Related Validity? A Multistudy Investigation Of Relations Among Reactions, Selection Test Scores, And Job Performance, Julie Mccarthy, Chad H. Van Iddekinge, Filip Lievens, Mavis Mei-Chuan Kung, Evan F. Sinar, Michael A. Campion

Research Collection Lee Kong Chian School Of Business

Considerable evidence suggests that how candidates react to selection procedures can affect their test performance and their attitudes toward the hiring organization (e.g., recommending the firm to others). However, very few studies of candidate reactions have examined one of the outcomes organizations care most about: job performance. We attempt to address this gap by developing and testing a conceptual framework that delineates whether and how candidate reactions might influence job performance. We accomplish this objective using data from 4 studies (total N = 6,480), 6 selection procedures (personality tests, job knowledge tests, cognitive ability tests, work samples, situational judgment tests, …

Organizational Wellness Programs: Who Participates And Does It Help?, Justin Michael Dumond

All Graduate Theses, Dissertations, and Other Capstone Projects

Several research questions exist concerning the effectiveness of employee wellness programs. Do Theory of Reasoned action components such as health attitudes and intentions lead to wellness program involvement? Does wellness program involvement moderate the relationships between occupational stress, turnover, and job performance, such that wellness involvement mitigates the negative impact of occupational stress? Additionally, does wellness involvement moderate the relationships between work/life imbalance, turnover, and job performance, such that wellness involvement mitigates the negative impact of work/life imbalance? Data from 10,430 employees of an organization with an optional wellness program was analyzed. Hypotheses relating to TRA and the work/life imbalance-job …

When Does Adaptive Performance Lead To Higher Task Performance, L. A. Witt

L. A. Witt

No abstract provided.

P = F (Ability X Conscientiousness): Examining The Facets Of Conscientiousness

L. A. Witt

No abstract provided.

The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley

Scholarship and Professional Work - LAS

Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).

Supervisor Appraisal As The Link Between Family-Work Balance And Contextual Performance

L. A. Witt

No abstract provided.

Person-Situation Predictors Of Maximum And Typical Performance

L. A. Witt

No abstract provided.

Interaction Of Social Skill And Organizational Support On Job Performance

L. A. Witt

No abstract provided.

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives

L. A. Witt

No abstract provided.

The Impact Of Leader-Member Exchange On Communication Type, Frequency, And Performance Ratings

L. A. Witt

No abstract provided.

Construct Validation Of Common Format Biodata Within The Public Sector, James Foster Baxter

Theses Digitization Project

Biographical data inventories (biodata) have one of the best predictors of job performance criteria for over 100 hundred years. Similarly, CommonFormat Biodata (CFB) inventories have also demonstrated their ability to predict certain performance criteria. There are two common themes and tow common sub-themes typically associated with CFB intruments, Education, experience, time, and specificity respectively. The major purpose of this paper was to employ a confirmatory factor analysis strategy to construct and validate a CFB inventory.

Incremental Validity Of Empirically Keyed Biodata Scales Over Gma And The Five Factor Personality Constructs

L. A. Witt

No abstract provided.

Some Effects Of 8- Vs. 10-Hour Work Schedules On The Test Performance/Alertness Of Air Traffic Control Specialists

L. A. Witt

No abstract provided.

Towards Understanding Why Assessment Centers Work: An Evaluation Of The Subtle Criterion Contamination Hypothesis, Christopher T. Rotolo

Psychology Theses & Dissertations

The success of the assessment center method in predicting job performance has been one of the most researched efforts in personnel psychology (Thornton, 1992). However, there is little reported evidence showing that assessment center procedures produce scores that serve as valid representations of separate constructs (Klimoski & Brickner, 1987). It is perhaps ironic, then, that despite the success stories, we still do not understand why assessment centers "work," (i.e., predict performance).

This study examined the subtle criterion contamination hypothesis as an explanation to assessment center validity. The subtle criterion contamination hypothesis states that assessment centers predict managerial performance because assessors …

The Effects Of Automation And Task Difficulty On Crew Coordination, Workload, And Performance, Ruth Coleen Thornton

Psychology Theses & Dissertations

The purposes of this research were two-fold: (1) to assess the reliability and utility of the Aircrew Coordination Observation and Evaluation scales in describing crew coordination behaviors exhibited during flight and (2) to investigate the effects of automation on crew coordination, workload, and performance. Two levels of automation (i.e., presence or absence of an autopilot) and two levels of task difficulty (i.e., presence or absence of wind and turbulence) were combined to yield a 2 x 2 design. Twenty-four two-person crews performed in both levels of automation and one of two levels of task difficulty. The results of the reliability …

The Effects Of Job Characteristics And Task Decomposition On The Estimation Of The Dollar-Value Of Performance, Robert P. Delprino

Psychology Theses & Dissertations

The purpose of this research was to investigate the influence of job characteristics and structuring aids on the accuracy and acceptance of managers' estimates of the standard deviation of job performance in dollars (i.e., SD_y). The job characteristics consisted of critical incidents of work behaviors and existing performance appraisal dimensions. The structuring aids consisted of full algorithm and partial algorithm procedures. In addition, a global estimation procedure was included in the design and served as a control condition. Participants were 96 nursing managers. Through the use of questionnaires, the managers provided dollar-value estimates of the value of low, …