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Understanding Mental Health Provider's Experiences Of Burnout, Vicarious Trauma, And Vicarious Resilience From The Provider Perspective, Lauren Beheler-Romero

Doctoral Dissertations

The physical and psychological impacts on mental health providers as a result of burnout, vicarious trauma, and vicarious resilience have not been researched extensively. This study examined burnout and vicarious trauma among mental health providers in New Mexico given the high need population and low access to resources. This qualitative study, employed individual interviews, examined the lived experiences of seven mental health providers who are currently employed in the state of New Mexico in order to better understand the impact of burnout, vicarious trauma, and vicarious resilience. Inclusion criteria for participants included providing mental health services to children and families …

Experiences Of Work Meaningfulness Through The Lens Of Work-Family Identity, Rebecca Aliya Steiner

Electronic Theses, Projects, and Dissertations

In today's growing workforce, there is a need for individuals to feel worthwhile and valuable for the work that they do in an organization, with the experience of meaningfulness at work seen as increasingly important among employees. The purpose of this study was to investigate work-family identity and its role in experiences of work meaningfulness. Specifically, we utilized a cross-sectional survey design to examine the moderating effects of boundary management and FSSB in determining the relationship between identity and experiences of work meaningfulness. We tested our hypotheses using data collected from 196 employees who were categorized as either “work-identified” or …

"Me? Be A Coach?" A Grounded Theory Investigation Of Coach Identity Among Managers Who Coach, Sara Mary Cannon

Industrial-Organizational Psychology Dissertations

In the 21st century, organizational expectations of managers have shifted away from traditional command-and-control toward a model of facilitating employee development (Ibarra & Scoular, 2019). Modern managers are expected to be good coaches, even though the coaching discipline is growing faster than it can be regulated (Garvin, 2013; Sherman & Freas, 2004). This research investigated the lived experiences of managers who coach and their emergent concept of identity through the lens of manager as instrument. I utilized a constructivist grounded theory approach to generate insights about coach identity experiences of managers who coach. This perspective and methodology provided an opportunity …

The Cultural Complexity Of Immigrants And The Implications For Personality Assessment: Exploring The Role Of Frame Switching, Patrick Jay Lee

Dissertations, Theses, and Capstone Projects

A significant body of personality research has focused on cross-national comparison, but less attention has been devoted to within-country subcultural complexity – especially with regards to the growing population of bicultural immigrants who subscribe to multiple cultural-value systems. Bicultural individuals have been found to view situations under distinct frames of reference corresponding to their heritage and host cultures, and their attitudes and behavior can vary depending on which frame is activated at a given moment. This dissertation investigates whether such frame switching effects can be caused by elements within a formal personality assessment setting, and in turn affect bicultural respondents’ …

Chipping The Blue Wall: The Effect Of Dogs On Police Officer Receptivity To An Employee Assistance Program, Kenneth M. Quick

Dissertations, Theses, and Capstone Projects

There is substantial evidence that demonstrates the negative impact of stress on police officer mental health is increasing due in large part to perceived societal shifts in support for the police and trends in criminal justice reform efforts. While employee assistance programs (EAP) are the dominant mechanism for police agencies to address officer mental health, officers are reluctant to use them due to a combination of mental health stigma and organizational distrust. This dissertation studied police officer perceptions of an employee assistance program (EAP) and the effect of exposure to professionally trained dogs during an outreach session on indicators of …

Bystander Intervention In The Workplace Sexual Harassment, Yunjung Lee

Student Theses

Despite increased global attention since the #MeToo movement of 2017, workplace sexual harassment remains a pervasive issue. This is because victims of workplace sexual harassment often react passively, meaning that approaches primarily reliant on victim reporting are less likely to succeed. Given this, bystander intervention has emerged as a promising way to prevent sexual harassment and protect victims. Adopting the previous theoretical framework (Bowes-Sperry & O’Leary‐Kelly, 2005), this study aimed to investigate the decision-making process of bystanders responding to workplace sexual harassment, and to identify the relative frequencies of intervention types and influencing factors. 170 participants from various occupations in …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

The Dark Side Of Engagement: An Organizational Fairness Perspective, Katherine Naomi Rau

Theses and Dissertations

Employee engagement has long been regarded as a positive phenomenon for organizations and individuals. However, recent investigations into unintended, negative consequences of engagement have illuminated the potential “dark side” of engagement. This research applied an organizational fairness lens by investigating the relationship between engagement and psychological contract fulfillment to explain why engaged employees may experience emotional exhaustion and turnover intentions. Additionally, autotelic personality and job crafting were explored as potential mitigating factors in weakening the relationships between psychological contract breach and emotional exhaustion and turnover intention. While findings across two studies did not support the assertion that engagement was related …

The Role Of Self In Self-Control Dilemmas: Self-Concept, Conflict, And Self-Conscious Emotions, Jasmina (Mina) Milosevic

Theses and Dissertations

Self-control dilemmas, typically defined as an internal conflict between short-term allurements and long-term goals, are a common feature of everyday life. How such dilemmas are handled is often viewed as a measure of one’s self-control, thus carrying significant implications for an individual. Despite a large body of research that has been amassed on this topic, a complete picture of how self-control dilemmas are processed and resolved still eludes us. In the present research, we bring attention to a largely unexplored aspect of self-control, the role of self-concept in shaping self-control efforts. We combined surveys, hypothetical scenarios, and experience sampling data …

Shift Schedule Justice And Clinician Outcomes: A Quasi-Experimental Approach, Caroline George

All Dissertations

Emergency Physicians (EPs) work in stressful and unpredictable work environments. Due to these factors and the nature of their work scheduling (in shifts), EPs experience heightened levels of adverse work outcomes. As such, it is important for EPs to believe their shift schedule is fair, and for them to have adequate recovery time away from work. The present research examined the effects of Emergency Department leadership approving a 1-hour increase to EP shifts, equating to roughly two fewer shifts per month (8-hour shifts will become 9-hour shifts). As such, EPs should experience more time off from work per month, allowing …

Going, Going, Gone: The Influence Of Job And Home Demands And Resources On Emergency Department Nurse Turnover, Jordan Gail Smith

All Dissertations

Nurse turnover, which challenged healthcare organizations even before the pandemic, reached alarming rates across hospitals worldwide during COVID-19. Due to the unprecedented and stressful nature of the pandemic, recent investigations have focused primarily on exploring job demands and nurse turnover intentions. While job demands are critical to understanding turnover, this narrow scope ignores the possible influence of other factors such as job resources and demands and resources external to the work domain. This study utilized archival qualitative data from a longitudinal survey of Emergency Department clinicians to analyze research questions and hypotheses. The first aim of this study was to …

The Relationship Between Wisdom As Self-Transcendence And Employee Adaptive Performance: The Mediating Role Of Openness, Saeed Andaji Garmaroudi

All Dissertations

This dissertation delves into the exploration of wisdom as self-transcendence within organizational contexts. Self-transcendence is characterized by qualities such as a sense of connectedness with others and the world, moral maturity, the experience of emotions such as peace and awe, and a sense of life's meaningfulness. While self-transcendence is shown to be generally associated with positive outcomes, this dissertation takes a specific focus, aiming to empirically investigate whether these positive consequences of self-transcendence extend to organizational settings to positively impact organizationally-desired outcomes. Specifically, the study seeks to investigate the relationship between employees’ wisdom as self-transcendence and their adaptive performance. Given …

Engineering Team Success: Evaluating Perceptions Of Teamwork Processes And Emergent States Effects On Team Outcomes, Lauren Kistler

All Dissertations

The increasing reliance on teams in modern organizations demonstrates the value and relevance of teamwork in the professional world (Porter et al., 2003). Despite the substantial amount of team research focused on team effectiveness (Mathieu et al., 2008), further investigation is warranted to provide more nuanced insight into team dynamics. The present study examined perceptions of team processes and emergent states to assess how they impact perceptions of team satisfaction and potency. Perceptions of strategy formulation, role clarity, team monitoring and backup, monitoring goal progression, coordination, trust, psychological safety, team potency, and team satisfaction were measured with a sample of …

Mental Representations Of Surface- And Deep-Level Diversity, Alexandria S. Vandenberg

Theses/Capstones/Creative Projects

Conservatives exhibit backlash to surface-level diversity initiatives (e.g., race-based initiatives), but view deep-level diversity (e.g., ideological diversity) positively. I examined whether conservative preferences for deep- (vs. surface-level) diversity reflects preferences for different forms of diversity, or preferences for forms of diversity that may advantage White people. In one pre-registered two wave study (Total N = 600) I examined liberals’ and conservatives’ perceptions and mental representations of surface- (vs. deep-level) diversity using a reverse correlation task. Images were then rated with respect to perceived race and stereotype-relevant attributes. As expected, participants perceived organizations that emphasized surface- vs. deep-level diversity to be …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Wellness As A Predictor Of Turnover Intention In The Active Duty Military, Thomas Clifford Seguin

Counseling & Human Services Theses & Dissertations

Due to the unique nature of military service compared to civilian professions, military attrition is difficult to predict using methods derived from career development theories, so turnover remains an ongoing concern for the active duty military. For this reason, military attrition, through turnover intention, should be investigated through a novel lens with the intention of capturing an essence of military service which previous methods may have overlooked, namely the holistic construct of perceived wellness. Previous studies have shown how wellness-related factors affect turnover intention, but none has studied the relationship between perceived wellness and turnover intention. The main hypothesis of …

Autism At Work Across The Career Span: A Scoping Review, Kate Noel Warnock

Psychology Theses & Dissertations

This scoping review takes a career-span approach to the experiences of autistic people at work. Using Super’s (1994) life-span, life-space theory as a framework, I divided the literature into five career phases: Growth, Exploration, Establishment, Maintenance, and Disengagement. In each phase, I reviewed the challenges and facilitators that autistic people face, highlighting themes that have strong support in the literature, and areas that need further examination in future research. Additionally, I argue that Super’s career framework is not the most parsimonious way to describe the career trajectories of autistic individuals and propose modifications to the framework to better represent their …

Building Trust Through Allyship: Moderating Roles Of Motivation And Perspective, John Michael Savage

Psychology Theses & Dissertations

Previous research has indicated demographic differences between employees may influence relational development. To address this concern the current study examined the interpersonal influence that racial allyship has on trustworthiness. The first hypothesis was formed using social exchange theory to predict that allyship behaviors would increase perceptions of trustworthiness. Additionally, relational signaling theory was integrated to inform the second hypothesis, which predicted that self-interest motivations would attenuate the relationship between allyship and trustworthiness. To account for differences in perspective the third hypothesis predicted that race would moderate the conditional effect of self-interest motivation. Employees were recruited online to complete a questionnaire …

The Effects Of Covid-19 Stressors And Supervisor Support On Emotional Exhaustion And Work Engagement, Meiqiao Gu

Psychology Theses & Dissertations

Since the onset of the COVID-19 pandemic, working conditions have worsened, subjecting employees to numerous stressors. Analyzing the impact of COVID-19 stressors on employees‘ well-being and work motivation is crucial. The job demands-resources model (JD-R; Demerouti et al., 2001a) provides a framework for evaluating how COVID-19 stressors affect employees‘ well-being and motivation in the workplace. Given the complexity of job characteristics during the COVID-19 pandemic, coupled with challenges in obtaining adequate support from supervisors who are also facing considerable work pressure, this study examines the continued relevance of the JD-R model in this evolving work environment. Specifically, four hypotheses were …

Is It More State Than Trait? Within-Person Variability And Inter-Rater Agreement Of Feedback Orientation, Timothy J. Bartkoski

Dissertations

Feedback is a critical component of almost all performance management systems (Aguinis, 2009), and is often positively associated with individual and organizational effectiveness (e.g., Kluger & DeNisi, 1996; Kim et al., 2016). Given this, researchers and practitioners have long sought to understand how and when feedback is likely to be most effective. Some promising new work has explored feedback orientation (FO), which describes a person’s overall receptivity to performance feedback (Linderbaum & Levy, 2010; London & Smither, 2002). Initial research has shown that FO is positively associated with feedback seeking (Dahling et al., 2012; Whitaker et al., 2012) and feedback …

Exploring The Effects Of Autotelic Personality, Proactive Personality, And Positive Affectivity On Dispositional Employee Engagement, Stormy Soldonia

Industrial-Organizational Psychology Dissertations

The increasing focus on employee well-being and its organizational implications has shifted scholarly attention towards the dynamics of employee engagement. Prevailing research largely concentrates on the influence of the work environment in fostering engagement. However, the role of individual predispositions remains insufficiently explored. This study seeks to address this gap by evaluating the predictive capacity of specific individual traits – autotelic personality, proactive personality, and positive affectivity – on the innate tendency towards employee engagement. It also examines the extent to which an organization’s climate for engagement can enhance these individual characteristics’ impact. A survey was conducted with 403 adult …

The Experience Of Knowledge Workers In Remote Environments During The Covid-19 Pandemic, Dale F. Knapp

Doctor of Education Program Dissertations

When regional quarantine restrictions were rapidly implemented in March 2020 due to the COVID-19 pandemic, knowledge workers were forced to vacate their traditional shared office spaces and transition to remote work environments. This unprecedented mass exodus from traditional in-person physical workplaces was facilitated by existing and new software and technology that allowed workers to remain connected and working. This phenomenological study explored the lived experiences and perceptions of knowledge workers who experienced this transition to a full-time remote work environment. The study also examined how knowledge workers perceived work performance relative to their experience during the COVID-19 pandemic. Data were …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

A Candidate Needs Approach To Job Advertisements, Yuliya M. Cheban-Gore

Dissertations, Theses, and Capstone Projects

Organizations currently lack research-based best practice guidance on what information is most helpful for job seekers when deciding which jobs and organizations to apply to. This lack of guidance is a detriment because, typically, recruitment strategies are designed from the perspective of the organization’s needs –which is effective when the job market is organization, rather than candidate-driven. When the market is candidate-driven, it would benefit organizations to view the recruitment process through the lens of job seekers. The current studies focus on understanding one of the beginning stages of recruitment through the lens of job seekers: job advertisements. Through a …

In-Work Recovery Among Hybrid Employees: Examining The Relationships Between Stressors, Recovery Experiences, And Strains, Stefanie Larsen

Dissertations, Theses, and Capstone Projects

There has been a drastic increase in the number of hybrid employees (i.e., employees who work remotely for part of a workweek) since the COVID-19 pandemic. While previous research has highlighted some of the benefits and costs of remote work, research on hybrid work is still in its early stages. One area that remains unclear is how hybrid work relates to stressor experiences and in-work recovery from work. The present study examined how levels of specific stressors (i.e., workload, availability pressure) vary depending on whether employees work remotely or in the office, and how the variations of these stressors across …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Effects Of Advertising Employee Resource Groups (Ergs) On Female Applicants’ Intentions To Pursue Employment Through Perceived Organizational Support, Jamie Crites

Industrial-Organizational Psychology Dissertations

Employee resource groups (ERGs) have existed since the 1960’s to provide additional support for a group of employees within an organization that share a common identity (e.g., gender, race, sexual orientation, veteran status). Gaining in popularity over the past 25 years, they are utilized to drive change and foster diversity management (Welbourne et al., 2017). Organizations have also realized the potential for demonstrating a commitment to diversity to external stakeholders, future applicants, and current employees (Biscoe & Safford, 2010; Friedman & Holtom, 2002). ERGs are unique, thus are difficult to quantify and study empirically. However, given the prevalence of ERGs, …

Variability In Perceptions Of Complementary Health Approaches Among Graduate Student Trainees, Delaney C. Bilodeau

Theses and Dissertations

Complementary Health Approaches (CHAs) encompass a diverse range of practices which are often used both independently and alongside conventional medical treatments. Understanding how graduate students training in different fields perceive CHAs is important because these professional trainees will go on to occupy roles as healthcare practitioners, researchers, policy makers, and consumers. This study used sequential rank agreement methods (Ekstrøm, Gerds, & Jensen, 2019) to investigate variations in perceptions of CHAs in a sample of graduate students (N = 416) from 140 possible training programs. Ratings of CHA familiarity, perceptions of CHA legitimacy, and willingness to recommend CHAs were compared …

Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal

West Chester University Master’s Theses

Proposed regulations for alcohol advertising prevent beverage companies from targeting people under the legal drinking age. However, similar regulations for alcohol alternative beverages are less explored, which could allow alcohol alternative products to create awareness for alcoholic beverages among youth. Alcohol alternatives beverages, including no-alcohol and low-alcohol products, are increasing in popularity and can function as compliments to alcoholic products to decrease the total alcohol volume consumed or as substitutes for alcoholic products. Framing theory can be operationalized through the Content Appealing to Youth Index, an index of content elements found in research literature to be appealing to youth, to …

Leadership In Startups: How Founder Personality And Leadership Behaviors Impact Startup Success And Psychological Safety, Ria Passi, Ronald Riggio

CMC Senior Theses

New ventures created by entrepreneurs are crucial to the economy and to the diffusion of innovative technologies. However, startups often operate in highly uncertain environments characterized by constrained resources, lack of established processes, and complex market dynamics. Despite surges in startup investment, the failure rate for new ventures remains high, making it crucial to understand the factors that can contribute to their success. This thesis explores how founder personalities, leadership styles, and cultivating psychological safety impact startup performance and growth trajectories. Founder personality traits like openness, agreeableness, and conscientiousness are positively associated with securing funding, achieving exit opportunities, and overall …