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Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric A. Brown, Susan W. Arendt
Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric A. Brown, Susan W. Arendt
Eric A. Brown
This study examined front desk supervisors' transformational leadership dimensions and employees' performance. The Multifactor Leadership Questionnaire and a researcher developed performance questionnaire were used. Employees from 34 hotels (83% response) in one Midwestern state participated in the study. Results indicated that front desk employees perceived their supervisors exhibited leadership dimensions of inspirational motivation and idealized influence more frequently and individualized consideration and intellectual stimulation less frequently. Front desk supervisors reported the most frequently exhibited performance areas as positive attitude, safety/care of equipment, and attendance/punctuality. Least frequently exhibited performance areas were judgment and initiative/motivation. No significant relationship was found between supervisors' …
Measuring Academic Leadership Effectiveness Of Hospitality And Tourism Academic Administrators: A Transformation Leadership Framework, James Edward Talbert Iii
Measuring Academic Leadership Effectiveness Of Hospitality And Tourism Academic Administrators: A Transformation Leadership Framework, James Edward Talbert Iii
Doctoral Dissertations
The purpose of this research is to extend the existing knowledge of academic administrator leadership behaviors that are necessary for effective academic leadership in hospitality and tourism higher education, as viewed through the transformational leadership framework. This study also investigated hospitality and tourism administrators’ previous industry experience, management experience, and management experience in the industry. This dissertation research was guided by three primary objectives. First, this study aimed to develop a model that measures hospitality and tourism academic leadership effectiveness. Second, this dissertation intended to explore the relationship among different leadership styles & leadership effectiveness. Third, this dissertation aspired to …