Digital Commons Network^™

Building Capacity: A Cycle Of Change For A Non-Profit Clinical Service Organization, Sarah Drexler

The Dissertation in Practice at Western University

Families of children with intellectual and developmental disabilities (IDD) need clinical behavioural services. A lack of capacity within non-profit agencies results in children and families often waiting for long periods of time to receive services. This Organizational Improvement Plan (OIP) aims to address a Problem of Practice (POP), namely, a lack of capacity within a clinical service agency to provide sufficient behavioural support to the number of children with IDD in its service area. The OIP includes an examination of the organizational context, factors influencing wait times for service, and the organization’s ability to implement change. Multiple solutions to address …

How To Enhance Communication Among Healthcare Providers And Improve Patient Safety, Heather Gordon

The Dissertation in Practice at Western University

In 2010, the Provincial Health Funder (PHF) mandated the reporting of unintentional adverse events that occur in the process of healthcare delivery, which result in disability, death, or prolong treatments. The results of reporting are available to the public on the Health Quality website, providing transparency for the public and accountability for Advanced Healthcare System (AHS)[1], which has made patient safety its organizational strategic priority (AHS, 2018).

This Organizational Improvement Plan (OIP) seeks to improve communication and positive change among healthcare providers by maximizing the use of error prevention tools to improve patient safety. The principles of distributive …