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UMass Global

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Communication

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Vocational Education: Cna Students’ Perspectives Of Soft Skills In Training And The Workplace, Kimberly S. Mcclendon-Payton Jul 2021

Vocational Education: Cna Students’ Perspectives Of Soft Skills In Training And The Workplace, Kimberly S. Mcclendon-Payton

Dissertations

Purpose: The purpose of this quantitative study was to identify CNAs’ perceptions about the most important soft skills used by CNAs in training and the workplace.

Methodology: This quantitative research study identified CNAs’ perceptions of the most important soft skills they used based on the composite model for soft skills. CNAs were selected based on purposeful sampling. Likert scores were collected from the survey responses.

Findings: Examination of the quantitative data from the 35 CNAs revealed that brainstorming is the most important collaboration soft skill in CNA training and the workplace.

Conclusions: Results based on the findings of this study …


Community College Presidents And The Role Of Conversational Leadership, Jennifer K. Labounty Mar 2018

Community College Presidents And The Role Of Conversational Leadership, Jennifer K. Labounty

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary community college presidents practice to lead their organizations through conversation as depicted by Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This qualitative, phenomenological study described the lived experiences of exemplary community college presidents as they lead their organizations through the use of conversational leadership. The sample population for this study was community college presidents who met the criteria of exemplary from single-college districts in Southern California. Data were gathered and triangulated from semistructured, in-depth interviews, participant observations, …