Digital Commons Network^™

Improving Learning Center Usage Verification Processes Using Six Sigma, Latricia C. Hylton

Latricia Hylton

The Academic Learning Center at the University of Northern Iowa provides tutoring and advising services to enrolled students at the university. As Iowa legislatures consider performance based funding, having accurate and timely student usage data is imperative for the Academic Learning Center as the data is used in making funding decisions. The purpose of this research is to improve the student usage verification process and increase the accuracy of data collected by a math and science tutoring center located in the Academic Learning Center. An Access database was designed to record and track the math and science tutoring services provided …

Examination Of An Emerging Community Of Practice For Instructional Designers: A Descriptive Case Study In A Midwestern University, Jiaqi Yu, Connie Hargrave

Constance P. Hargrave

This study examined the functioning of a group of instructional designers (IDs) in higher education through the lens of Communities of Practice (CoPs). The study particularly focused on whether and how the grouping of experienced and novice IDs operated as an effective CoP from the perspective of novices. The findings indicated that a group of IDs working in a midwestern university was able to cultivate a CoP within a clearly defined domain, a well-established community, and the shared practice with a specific body of knowledge. Particularly from the perspectives of novices, they highlighted the positive impact while participating in the …

What Happened To Re-Visioning Community College Leadership? A 25-Year Retrospective, Pamela Eddy

Pamela L. Eddy

Unearthing Governance Research Asymmetries, Demetri L. Morgan, Felecia Commodore, Raquel M. Rall

Demetri L. Morgan, Ph.D.

No abstract provided.

Critical Cultural Student Affairs Praxis And Participatory Action Research, Oiyan A. Poon, Dian D. Squire, Delia Cheung Hom, Kevin Gin, Megan S. Segoshi, Aaron Parayno

OiYan Poon

This paper explores how student affairs practitioners may engage in critical cultural praxis through participatory action research (PAR). As authors, both researchers and practitioners, we partnered with one another to conduct a needs assessment of Asian American students through PAR methods at a university in the northeast United States. Unfortunately, the PAR project as initially designed did not come to fruition. We used autoethnography to understand the many barriers that prevented the completion of the project, such as lengthy and unclear IRB processes, lack of organizational stability, and limited institutional support. Finally, we offer insight into how scholar-practitioners and institutions …

The Inclusion Of Self-Assessment In Merit Evaluation, Kenneth L. Rigler, Lorie Cook-Benjamin, Regi Wieland, Carrie Tholstrup

Kenneth Rigler

The purpose of this survey study was to collect faculty perceptions toward changes made to the faculty merit evaluation process in a college of education at a state comprehensive university. The changes in the evaluation occurred over a two-year period, where a formative rubric and faculty self-assessment were incorporated into the merit instrument. The sampling frame for the study included the college of education faculty members at the university. The data for the study were collected in two different phases using a field-tested online survey that was created to collect the faculty perceptions of the newly developed instrument and process …

Nested Leadership: The Interpretation Of Organizational Change In A Multicollege System, Pamela L. Eddy

Pamela L. Eddy

College leaders serve important roles as guides for campus understanding during times of change. Within multicollege districts, campus members deal with several levels of leadership, ranging from department chairs, to the college president, to the system chancellor. These leaders may send conflicting messages regarding change, or have competing end goals for change. The research reported here sought to investigate the influence of the system chancellor on change initiatives at the individual colleges within the system. Findings from this investigation concluded that leadership within the system was nested, whereby the overall direction of change came from the chancellor, and was replicated …

Rethinking Libraries In Terms Of Learning And Working Collaboratively: An Interview With Mary Somerville, Mary M. Somerville, Ivan Gaetz, Janet Lee

Mary M. Somerville

No abstract provided.

Information In Context': Co-Designing Workplace Structures And Systems For Organisational Learning, Mary M. Somerville, Zaana Howard

Mary M. Somerville

Introduction. This paper discusses an 'information in context' design project at Auraria Library in Denver, Colorado which aims to collaboratively create organizational structures and communication systems with and for library employees. Method. This action research project is founded within shared leadership, informed learning and organizational learning principles and implemented using participatory design processes. The first phase involved an appreciative inquiry process resulting in an organizational realignment of personnel and the introduction of shared leadership. The second phase involved the co-design of organizational information and communication systems and subsequent implementation of initiatives. Results. This project resulted in several of the co-designed …

Collaborative Design: An Ssm-Enabled Organizational Learning Approach, Anita Mirijamdotter, Mary M. Somerville

Mary M. Somerville

Within the context of a three year applied research project conducted from 2003-2006 in a North American university library, staff were encouraged to reconsider organizational assumptions and design processes. The project involved an organizational leader and an external consultant who introduced and collaboratively applied Soft Systems Methodology (SSM) practice. Project results suggest the efficacy of using ‘soft’ systems thinking to guide interaction (re)design of technology-enabled environments, systems, and tools. In addition, participants attained insights into their new roles and responsibilities within a dynamically changing higher education environment. Project participants also applied SSM to redesign ‘in house’ information systems. The process …

Appreciative Inquiry: A Transformative Approach For Initiating Shared Leadership And Organizational Learning, Mary M. Somerville, Marical Farner

Mary M. Somerville

Auraria Library leaders at the University of Colorado Denver, USA employed Appreciative Inquiry (AI) principles, processes, and practices to inclusively redesign organizational structure, social relationships, knowledge systems, and workplace aspirations. Throughout the four year period, from 2008 through 2012,intervention activities employed life generating properties which were appreciative,applicable, provocative, and collaborative. Iterative application of the 4- Cycle intervention model (discovery, dream, design, and destiny) and associated AI principles advanced shared leadership and organizational learning capacities within a revitalized workplace culture. Iterative processes of reflection, reframing, and reinterpretation now sustain ongoing and inclusive inquiry that is appreciative,applicable, provocative, and collaborative.

An Interactive And Iterative Evaluation Approach For Creating Collaborative Learning Environments, Anita Mirijamdotter, Mary M. Somerville, Marita Holst

Mary M. Somerville

Inspired by a three‑year Creative University 'arena' initiative at Luleå University of Technology in Sweden, an international team of faculty researchers conducted an exploratory study in 2005, which aimed to investigate the efficacy of an interactive design and evaluation process for technology‑enabled collaborative learning environments. This applied research approach was designed as a collaborative evaluation process for co‑creation of technology‑enabled, learning‑ focused physical and virtual 'learning commons.' Faculty researchers from Sweden and the United States used Soft Systems Methodology tools, including the Process for Organisational Meanings (POM) model, to guide sixty‑two students' participatory co‑design and evaluation activities. In this paper, …

The Practice Of Being A Student: Cops And Graduate Student Success, Aimee Dechambeau

Aimée L. deChambeau

Empowering Advisors To Facilitate Change, Melissa R. Shehane, Michael Baumhardt, Michael E. Shehane, Sherry Early Edd

Sherry Early

Advancing group dynamics is difficult. In order for students to learn, develop, and grow within an organization, they need to be empowered by their advisor to feel that their ideas and contributions are both important and valuable. This concept of empowerment means providing freedom for people to do successfully what they want to do, rather than getting them to do what you want them to do (Whetten & Cameron, 2011). As an advisor to a student-led organization, it is important to empower students to identify specific actions and strategies that facilitate change and achieve the outcomes of the organization.

The Learning Analytics Readiness Instrument, Meghan Oster, Steven Lonn, Matthew D. Pistilli, Michael G. Brown

Matthew Pistilli

Examining Synergies In A First-Year Leadership Development Course.Pdf, Amber Manning-Ouellette, Cameron Beatty

Cameron C. Beatty

No abstract provided.

Final Report Of The Learning Commons Assessment Task Force, Sarah C. Hutton, Jessica Adamick

Sarah C Hutton

Meeting The Needs Of Chinese English Language Learners At Writing Centers In America: A Proposed Culturally Responsive Model, Crystal Machado, Peizhen Wang

Crystal Machado

Wake Up Or Perish: Neo-Liberalism, The Social Sciences, And Salvaging The Public University, Dariusz Jemielniak

Dariusz Jemielniak

Higher education around the world is currently undergoing a neo-liberal administrative takeover. The drive to reduce costs and increased bureaucratization do not serve any other purpose than increasing the power of the universities’ administration. The reasons for allowing this situation to happen are related to scholars’ inertia and subscribing to a belief that academia can and should be impractical. As a result, the emerging corporate university, McDonaldized model relies increasingly on contingent and deskilled faculty, effectively eliminating the traditional academic freedoms. We conclude with suggestions for possible courses of action to make a constructive counter-movement to the radical changes taking …

“Stick With Yourselves; It’S What’S Normal”: The Intergroup Racial Attitudes Of Senior, White, Fraternity Men, Demetri L. Morgan, Hilary B. Zimmerman, Tanner N. Terrell, Beth A. Marcotte

Demetri L. Morgan, Ph.D.

Substantive cross-racial interaction on college campuses has been known to have positive effects on student learning and development (Chang, Astin, & Kim, 2004). However, literature shows that students from different minoritized racial groups often remain separated from majority White groups, such as fraternities, thus prohibiting each group to realize the benefits such interaction could offer (Sidanius, Laar, Levin, & Sinclair, 2004). Utilizing focus group methods, this study investigated the racial attitudes of 20 senior, White, Interfraternity Council men in order to better show how the fraternity culture and experience influence the racial attitudes of members. This study found four themes …

Connecting To Get Things Done: A Conceptual Model Of The Process Used To Respond To Bias Incidents, Lucy A. Lepeau, Demetri L. Morgan, Hilary B. Zimmerman, J.T. Snipes, Beth A. Marcotte

Demetri L. Morgan, Ph.D.

In this study, we interviewed victims of bias incidents and members of a bias response team to investigate the process the team used to respond to incidents. Incidents included acts of sexism, homophobia, and racism on a large, predominantly White research university in the Midwest. Data were analyzed using a 4-stage coding process. The emergent model focused on the way the bias response team members connected to students, other team members, and colleagues from across campus to respond to the bias incidents. Important tensions that team members navigate also became evident and are depicted in the model. Findings from this …

The Triple Bottom Line: Portable Applications And Best Practices For Sustainability In Academic Libraries, Anne M. Casey, Jon E. Cawthorne, Kathleen Delong, Irene M.H. Herold, Adriene Lim

Anne Marie Casey

Triple Bottom Line Accounting (TBLA) refers to a method of measuring the economic, environmental, and community service impacts of an organization rather than the traditional practice of measuring just the financial bottom line. This chapter explores TBLA from a historical point-of-view; offers examples in higher education and discusses the implications for academic libraries. It concludes with ideas for the implementation of TBLA in libraries.

Supported Student Success: Communities Of Practice In Higher Education, Aimee Dechambeau

Aimée L. deChambeau

This research tells a story about how students form communities of practice that help them succeed in graduate school. Told within the context of individual and collective experiences, it holds valuable lessons for how student success can be supported across the higher education landscape. Communities of practice can develop spontaneously when individuals involved in a common activity or with a sense of shared identity come together to deal with organizational complexities or establish a forum for continued learning. The practice of becoming an accomplished and successful student who is able to develop scholarly abilities and deepen disciplinary understanding, experience personal …

The Education Doctorate- A Degree For Our Times, Jill A. Perry

Jill A Perry

Special Edited Issue of Planning and Changing Journal

“There's No Participation In ‘Our’ Participatory-Action Research Project”: Overcoming Hierarchies In Service-Learning Partnerships, Julia Van Der Ryn, Omar Carrera

Julia van der Ryn

While strategic planning is widely recognized as a central component in the development of sustainable service-learning partnerships and university programs, institutions working to create organizational change often do not have a framework for how to address the power differentials among a diverse group of constituencies. Further, this framework should include all stakeholders in the analysis of the social, historical, and political contexts around service-learning partnerships.

In this study, participants in the service-learning program at Dominican University of California (DUC) explored the complexity of the social forces that influence communication and collaboration in service-learning. DUC faculty members designed a multiphase research …

University Leaders' Use Of Episodic Power To Support Faculty Community Engagement, Kerryann O'Meara, Andrew Lounder

Benjamin L. Harwood

This study explores faculty perceptions of the actions taken by organizational leaders to support the faculty's community engagement. We draw upon Lawrence's (2008) theory of power and agency in organizations to name these strategic actions as episodic power and consider how and why each act taken by organizational leaders mattered to these community-engaged faculty.

Critical Success Factors Of Technological Innovation And Diffusion In Higher Education, Wayne Dennison Ph.D.

Wayne Dennison

This case study surveyed faculty members and information technology (IT) leaders within the State System of Higher Education (SSHE) and at Southern Regional State University (SRSU) to examine their perceptions of technological innovation, adoption, and diffusion in higher education. The data gathered identified seventeen critical success factors affecting technological innovation, adoption, and diffusion and was used to evaluate how the perceptions faculty compared to those of IT leaders within a single university setting. Examining and comparing the perceptions of these two groups regarding critical success factors for innovation, adoption, and diffusion of technology provided insight into elements influencing technological innovation …

Seven Years After The Call: Students’ And Graduates’ Perceptions Of The Re-Envisioned Ed.D., Jill A. Perry

Jill A Perry

Given continued confusion about the Ed.D.degree, universities affiliated with the Carnegie Project on the Education Doctorate (CPED) have re-envisioned it using a set of guiding principles and design features. In this study, we investigated why students and graduates chose to pursue the Ed.D., what and how they learned, how they viewed themselves, and whether they perceived their programs to be aligned with CPED’s principles. Data were collected from 296 participants at 14 CPED institutions using an online survey. Results indicated respondents agreed that their programs were aligned with CPED principles, helped them meet their professional and personal goals, and developed …

Changing Schools Of Education Through Grassroots Faculty-Led Change., Jill A. Perry

Jill A Perry

In this article I report on the application of the lens of Rogers’ (1995) change agent roles and Kezar and Lester’s (2011) adaptation of tempered radicals in order to understand the leadership roles assumed by three individual faculty members located at three distinct schools of education. These faculty leaders utilized the concepts and principles of the Carnegie Project on the Education Doctorate (CPED) to lead redesigns of their Ed.D. programs. Qualitative data were gathered during a larger study on institutional change. Findings contribute to understanding grassroots leadership and how it works in collaboration with top- down authorities.

2011 Bgsu Hesa Newsletter, Sherry L. Early

Sherry Early