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Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Walden Dissertations and Doctoral Studies
Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for managerial training. Goleman and Mayer’s framework was used as the theorical lens for examining response of participants to the Delphi study. A panel of experts submitted data in the form of responses to three rounds of questions regarding the use of emotional intelligence training in small businesses. …
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Developing Consensus On The Use Of Emotional Intelligence Training In Small Utility Companies, Nathaniel E. Holloway
Walden Dissertations and Doctoral Studies
Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for managerial training. Goleman and Mayer’s framework was used as the theorical lens for examining response of participants to the Delphi study. A panel of experts submitted data in the form of responses to three rounds of questions regarding the use of emotional intelligence training in small businesses. …
Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte
Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte
Walden Dissertations and Doctoral Studies
Small businesses are the foundation of an economy and spawn innovation, but small business owners fail at an alarming rate because they lack strategies to sustain business operations. Since 50% of small businesses fail within the first 5 years, small business sustainability research is critical to support small business owners. Grounded in entrepreneurial theory, the purpose of this multiple case study was to identify strategies information technology (IT) small business owners use to sustain operation beyond the first 5 years. The participants included four IT small business owners in the Southwestern United States who sustained operations beyond the first 5 …
Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses, Erin Banks
Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses, Erin Banks
Walden Dissertations and Doctoral Studies
Organizations that do not adequately protect sensitive data are at high risk of data breaches. Organization leaders must protect confidential information as failing to do so could result in irreparable reputation damage, severe financial implications, and legal consequences. This study used a multiple case study design to explore small businesses’ strategies for protecting their customers’ PII against phishing attacks. This study’s population comprised information technology (IT) managers in small businesses in Northern Virginia. The conceptual framework used in this study was the technology acceptance model. Data collection was performed using telephone interviews with IT managers (n = 6) as well …
Employee Training Strategies For New Technology Implementation In Small Business, Eddy Varela
Employee Training Strategies For New Technology Implementation In Small Business, Eddy Varela
Walden Dissertations and Doctoral Studies
Failure to implement new technology creates a barrier to success for small businesses. Small business owners must create competitive advantages by implementing new technology as there is a need to maintain an advantage when competing in the local market economy. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore the employee training strategies small business owners use to implement new technology. The participants were five small business owners in Central Florida who used employee training strategies to implement new technologies Data were collected using (a) semistructured interviews, (b) member checking interviews, (c) …
Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne
Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne
Walden Dissertations and Doctoral Studies
Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …
Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver
Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver
Walden Dissertations and Doctoral Studies
Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …
Adoption Of Information And Communication Technology In Nigerian Small- To Medium-Size Enterprises, Kessington Enaye Okundaye
Adoption Of Information And Communication Technology In Nigerian Small- To Medium-Size Enterprises, Kessington Enaye Okundaye
Walden Dissertations and Doctoral Studies
Small- to medium-size enterprises (SMEs) play a vital role in a dynamic economy through job creation, poverty alleviation, and socioeconomic development in developed and developing countries. The purpose of this multiple case study was to explore how SME leaders in Lagos, Nigeria, adopted information and communication technology (ICT) as a business strategy to increase profitability and compete globally. Organizational leaders have adopted ICT so that their organizations can become more efficient, effective, innovative, and globally competitive. This study involved 4 SMEs that had successfully implemented ICT. The participants included 5 SME leaders from each of the SMEs. The data collection …
Exploring Knowledge Management Practices In Service-Based Small Business Enterprises, Orlando Skelton
Exploring Knowledge Management Practices In Service-Based Small Business Enterprises, Orlando Skelton
Walden Dissertations and Doctoral Studies
Small business enterprises (SBEs) are significant contributors to business growth and employment in the United States, but despite governmental support, the failure rate of SBEs is high. Some small business leaders lack the critical management skills to detect or discover when underperformance in revenue-generation is due to gaps in organizational knowledge or business practices associated with managing knowledge assets. Guided by the knowledge-based view of the firm, the purpose of this multiple case study was to address that gap by exploring the skills needed by leaders to understand how deficiencies in their knowledge management practices contribute to underperformance. Semistructured interview …