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911 Dispatchers: Their Role As Evidence Collectors, Brittany P. Kassis
911 Dispatchers: Their Role As Evidence Collectors, Brittany P. Kassis
Student Theses
911 dispatchers are often the first point of contact after an individual is in an accident, needs emergency assistance, or witnesses a crime. In an emergency involving a crime, a dispatcher can play an important role in assisting the investigative process and collecting evidence, such as an eyewitness’ description of the suspect. While trained in how to gather situational and locational information from a caller so that relevant first responders can be notified, dispatchers may not be trained on how the specific language they use with a caller can impact the caller’s memory for the event. Thus, if dispatchers are …
Do Coaches Practice What They Preach? An Evaluation Of The Usage Of Evidence-Based Practices Among Probation Officer Coaches, Tamara Kang
Open Access Theses & Dissertations
Probation supervision has the potential to serve a rehabilitative function through the use of evidence-based practices (EBPs; practices supported by empirical research). Often, when administrators adopt EBPs in their agency, these programs may not be implemented with fidelity by probation officers who interact with offenders. Thus, there is a critical need to examine methods of increasing the effectiveness of implementing EBPs among officers. One method, peer mentoring (i.e., coaches), is gaining popularity; however, little is known about the highly-motivated officers who volunteer to be coaches. Consequently, this Dissertation investigates compliance with EBPs among officers who have volunteered to become coaches …