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California Supreme Court May Allow The Censoring Of Consumers’ Online Reviews, Jamie Cooperman
California Supreme Court May Allow The Censoring Of Consumers’ Online Reviews, Jamie Cooperman
GGU Law Review Blog
The use of social media to leave reviews creates a medium in which “word of mouth” can reach many more individuals who are in search of a specific product or service that can meet their needs. The accessibility of these forums reaching vast numbers of consumers lead to both positive and negative effects. For consumers, the ability to read about others’ good, bad, and neutral experiences can help them determine if the particular business is a right fit for them. For business owners, both positive and negative reviews can indicate to a business what consumers appreciate and also what the …