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The Role Of Information Communication Technologies (Icts) In Shaping Identity Threats And Responses, Mary Macharia

Graduate Theses and Dissertations

With the rising use of social media, people are increasingly experiencing, and responding to, identity threats online. This sometimes leads to online backlash via “cybermobs” or the creation of online social movements that traverse offline. Prior information systems (IS) research on identity threats and responses largely focuses on information communication technology (ICT) implementations within organizations in an offline context. Therefore, we lack understanding of ICT-mediated identity threats and responses and ways to promote healthier and productive interactions online. This two-essay dissertation seeks to fill this gap. Essay 1 combines a review of ICT-mediated identity threats with a qualitative study (based …