Digital Commons Network^™

Agent Design Of Smart License Management System Using Gaia Methodology, Qian Zhao, Yu Zhou, Mark Perry

Computer Science Publications

Modern software services and data centers require a license management system to regulate the agreements that have been reached between subscriber and provider. License management helps to track usage and protect service from abuse. License agreements provide the basis for enforcement and regulation. The automation of license agreements is desired by providers and subscribers to improve transaction efficiency, give flexibility, and minimize unwanted cost.

We have proposed a framework, called SmArt (Semantic Agreement) system, that enables agreement automation in the autonomic computing context using ontology and agent technologies. This paper applies the SmArt system to the domain of license management …

Employing Intelligent Agents To Automate Sla Creation, Halina Kaminski, Mark Perry

Computer Science Publications

Service Level Agreements (SLAs) are commonly prepared and signed agreements that form the contracts between a service provider and its customers, defining the obligations and liabilities of the parties. Naturally, SLAs should reflect the business needs of both customer and supplier. SLAs are usually formed through either the adoption of a boilerplate agreement from the provider, or through a mediation/negotiation process between the parties. With the increasing adoption of software supply being implemented as a network service, such schemes are rigid or slow and costly, This paper proposes a system that the parties can use to facilitate both fast and …

Managing The Business Of Software Product Line: An Empirical Investigation Of Key Business Factors, Faheem Ahmed, Luiz Fernando Capretz

Electrical and Computer Engineering Publications

Business has been highlighted as a one of the critical dimensions of software product line engineering. This paper’s main contribution is to increase the understanding of the influence of key business factors by showing empirically that they play an imperative role in managing a successful software product line. A quantitative survey of software organizations currently involved in the business of developing software product lines over a wide range of operations, including consumer electronics, telecommunications, avionics, and information technology, was designed to test the conceptual model and hypotheses of the study. This is the first study to demonstrate the relationships between …