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Digitalization

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Digital Transformation In Local Governments: A Case Study Of Abu Dhabi Municipality Transport Department, Alia Sahmi Al Ahbabi Jun 2023

Digital Transformation In Local Governments: A Case Study Of Abu Dhabi Municipality Transport Department, Alia Sahmi Al Ahbabi

Theses

The new generation is rapidly adapting to the digital era, where government and private services are being transformed into electronic services, commonly known as Eservices. Cities are leveraging digitalization to streamline their business processes and business services. This digitalization has improved service delivery time and quality for individuals. With digitalization, business processes align with technology, enhancing performance and customer satisfaction. However, there are challenges associated with digitalization, particularly people working in various municipality departments who find it challenging to adapt to digitization. Employees may take time to adjust to the new techniques and technologies, which may hamper the actions of …


Digital Strategies To Improve The Performance Of Pharmaceutical Supply Chains, Manish Shashi Jan 2022

Digital Strategies To Improve The Performance Of Pharmaceutical Supply Chains, Manish Shashi

Walden Dissertations and Doctoral Studies

Some supply chain managers at pharmaceutical companies lack strategies to digitalize integrated supply chain systems impacting their profitability. Digitalized supply chain management in a pharmaceutical company can help reduce operation costs, improve assets, enhance shareholders’ value, positively respond to customer demand, and generate profits. Guided by the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies some pharmaceutical managers use to digitalize integrated supply chain systems to increase their profitability. The participants were five managers from four pharmaceutical companies in New Jersey with strategies to digitalize their integrated supply chain systems. Data collection included …