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An Open Source Usability Maturity Model (Os-Umm), Luiz Fernando Capretz, Arif Raza, Faheem Ahmed Apr 2012

An Open Source Usability Maturity Model (Os-Umm), Luiz Fernando Capretz, Arif Raza, Faheem Ahmed

Electrical and Computer Engineering Publications

User satisfaction has always been a major factor in the success of software, regardless of whether it is closed proprietary or open source software (OSS). In open source projects, usability aspects cannot be improved unless there are ways to test and measure them. Hence, the increasing popularity of open source projects among novice and non-technical users necessitates a usability evaluation methodology. Consequently, this paper presents a usability maturity model specifically aimed at usability-related issues for open source projects. In particular, the model examines the degree of coordination between open source projects and their usability aspects. The measuring instrument of the …


An Empirical Study Of Open Source Software Usability – The Industrial Perspective, Arif Raza, Luiz Fernando Capretz, Faheem Ahmed Jan 2011

An Empirical Study Of Open Source Software Usability – The Industrial Perspective, Arif Raza, Luiz Fernando Capretz, Faheem Ahmed

Electrical and Computer Engineering Publications

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are gaining popularity in OSS, usability is still not considered one of the prime objectives in many design scenarios. This paper analyzes industry users’ perception of usability factors, including understandability, learnability, operability, and attractiveness on OSS usability. The research model of this empirical study establishes the relationship between the key usability factors and OSS usability from industrial perspective. In order to conduct …


Improvement Of Oss Usability: An Empirical Evaluation From Developers Perspective, Luiz Fernando Capretz, Arif Raza, Faheem Ahmed Jan 2010

Improvement Of Oss Usability: An Empirical Evaluation From Developers Perspective, Luiz Fernando Capretz, Arif Raza, Faheem Ahmed

Electrical and Computer Engineering Publications

No abstract provided.