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Communication

Wayne State University Dissertations

Crisis communication

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Mass Shootings As Issue Management Exigencies And Focusing Events For Public Policy Debates, Melvin Gupton Jan 2017

Mass Shootings As Issue Management Exigencies And Focusing Events For Public Policy Debates, Melvin Gupton

Wayne State University Dissertations

This content analysis of multiple mass shooting cases examines a crisis genre that is not as frequently studied as other crises such as natural disasters or organizational exigencies. Though just as rich with stakeholders’ communicative exchanges and neatly traversing the three crisis stages, mass shootings have yet to be fully elaborated. To further the examination of these crises, this dissertation identifies those actors who hold the principal stakes in the aftermath of a mass shooting incident, and explores what these stakeholders are saying. By applying focusing events and issue management theories, it uncovers the prominent public policy issues reported in …


A Study Of The Effect Of Organizational Communication Cultures On Interorganizational Collaboration Of Crisis Response, Laura Pechta Jan 2013

A Study Of The Effect Of Organizational Communication Cultures On Interorganizational Collaboration Of Crisis Response, Laura Pechta

Wayne State University Dissertations

Recent history has indicated that crises are becoming more frequent rather than exceptional events. Dozens of organizations, often with very different missions, methods, technologies and cultures, are called upon to coordinate activities in order to mitigate the crisis and assist in recovery efforts. Although several interorganizational coordination perspectives and strategies have been proposed, they have neglected to examine how different organizational communication cultures of crisis response organizations involved in an Emergency Operations Center (EOC) may affect crisis collaboration efforts. Previous studies have also disregarded the important distinction between crisis coordination and crisis collaboration and the challenges and benefits of each …