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Flying The Unfriendly Skies: How Flight Crew Members Perceived And Communicatively Constructed The Emotional Labor Of Their Positions Throughout The Covid-19 Pandemic, William B.L. Ingelson
Flying The Unfriendly Skies: How Flight Crew Members Perceived And Communicatively Constructed The Emotional Labor Of Their Positions Throughout The Covid-19 Pandemic, William B.L. Ingelson
UNLV Theses, Dissertations, Professional Papers, and Capstones
The COVID-19 pandemic brought about unprecedented levels of volatility to all hospitality industries, including aviation. Such levels of volatility have highlighted a need to understand the effects of the COVID-19 pandemic on flight crew communication. This study explores the impact of the COVID-19 pandemic on intra-flight crew communication and the emotional labor flight crew members experienced. Utilizing the theoretical frameworks of facework, politeness theory, emotional labor, and emotional management, this study examined how participants communicated through the tumult of this time period. This study discovered heavy usage of surface acting and increased levels of emotional labor through 28 qualitative interviews …
Communication Outside Of The Home Through Social Media During Covid-19, Natalie Pennington
Communication Outside Of The Home Through Social Media During Covid-19, Natalie Pennington
Communication Studies Faculty Research
This study explored, through quantitative and qualitative survey analysis (N = 307), the role of communication through social media during the COVID-19 pandemic. Data were collected in April 2020 to understand how individuals engaged with their network through social media and the subsequent relationship with subjective well-being, conceptualized as loneliness, life satisfaction, and positive and negative affect. Results identified that passive social media use contributed to greater loneliness and a decrease in life satisfaction. Some active use of social media contributed to an increase in positive affect. However, other active uses increased feelings of loneliness. Results also spoke to …
Covid-19: Economic Recovery, Twitter, And Public Perception Of Las Vegas, Mary Blankenship, Caitlin Saladino, William E. Brown Jr.
Covid-19: Economic Recovery, Twitter, And Public Perception Of Las Vegas, Mary Blankenship, Caitlin Saladino, William E. Brown Jr.
Economic Development & Workforce
This Fact Sheet analyzes responses posted on Twitter following an interview conducted by CNN reporter Anderson Cooper, who interviewed Carolyn Goodman, Mayor of the City of Las Vegas, concerning the re-opening of the Las Vegas economy during the COVID-19 pandemic.