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A New Method To Evaluate Community Based Mediation Programs: Multi-Attribute Cost Utility Analysis, Cory William Stufflebeem

Electronic Theses and Dissertations

The purpose of this thesis was to develop a new approach to evaluating the cost-effectiveness of community based mediation programs in order to promote a more robust methodology for researching community based mediation in general, and to provide a means for the favorable claims of community based mediation to be accurately validated.

A methodology was created based on multi-attribute cost utility analysis. This analysis involves studying two programs simultaneously: a community based mediation program and a corresponding court adjudication program/institution. These programs are evaluated on three measures of effectiveness or attributes: satisfaction rating, number of successful cases processed, and compliance …