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Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

The Effects Of Remote Work On Organizational Culture: Examining The Effects Of External Social Support To Mitigate Social Isolation Within Organizations, Katherine Rogers

Masters Theses

While remote work is not an entirely new concept, the effects of the COVID-19 pandemic triggered a massive increase in remote work for over a year for some individuals and organizations. Looking to the future, some companies have already developed remote work policies and stated their intentions to allow employees to work from home on a more consistent basis. There are various advantages and disadvantages to remote work for employees and their employers, as outlined in the previous literature. However, due to the short amount of time that remote work has been implemented for these organizations, there may be long-term …

Leaving The Good Place: Examining Organizational Exit In Nonprofits, Michaela Lauren Sees Plummer

MSU Graduate Theses

This thesis examined the prescribed culture and prescribed network of a national nonprofit organization to better understand organizational exit and retention. This nonprofit organization has teams of long-term volunteers that serve in various schools throughout the country, but one Midwest location served as the site of this study. Because this organization has a clearly defined prescribed culture and organizational network, it is an interesting site for data collection. Through two rounds of interviews with ten members from various school teams, I was able to identify key issues that affected members’ decisions to stay with or leave the organization. The data …

The Impact Of Generational Differences On Organizational Relationships: A Communication Perspective, Mecca M. Salahuddin

Theses & Dissertations

The purpose of this mixed methods sequential explanatory study was to investigate the relationship between an individual’s generation and the communication styles used with other generations, and explore the influence of intergenerational communication styles on organizational relationships. The study utilized the Global Perceptions of Intergenerational Communication (GPIC) survey to assess participants’ perceptions of others and one’s own communication styles on three factors: accommodation, nonaccommodation, and respectful avoidance. Three hundred and eighty-five participants of staff and administrators employed at five community colleges located in South Texas completed the survey. Principal component analyses and multiple analysis of variance analysis results showed the …

Which Company Do I Work For? Organizational Identification In Third Party Organizations, Angela Dawson

College of Communication Master of Arts Theses

Organizational communication influences organizational culture and identity, as well as employee identification with an organization. Even though extant literature on organizational culture, identity, and identification explains how these topics occur and relate within organizations, we know less about how employees develop identification to the culture specifically from the third party companies. The purpose of this study is to explore how a third party organization, “One Corporation,” communicates its organizational culture and identity to its employees and how the messages communicated by “One Corporation” influence employee identification. The researcher utilizes thematic analysis of organizational documents, face-to-face interviews, and participant observation for …

Organizational Communication And The Meanings Of Social Media As Cultural Mediums: A Case Study Of Intramural Sport Participants' Interpretations Of Online Presence, Madeline Blair

All Theses

This thesis analyzes the relationship between organizational communication and social media presence in organizational culture. Using a university intramural sport program (UIM) as a case study, this study addresses the role of organizational members' interpretations of the introduction of social media into organizational processes and culture. This study an attempt to reveal a disconnect between organizational communication techniques and social media as cultural mediums by offering an interpretive approach to analysis of the UIM culture using Craig and Tracy's (1995) grounded practical theory. Ten interviews with UIM student employees and sport players were conducted and data were analyzed qualitatively. Findings …

A Study Of The Effect Of Organizational Communication Cultures On Interorganizational Collaboration Of Crisis Response, Laura Pechta

Wayne State University Dissertations

Recent history has indicated that crises are becoming more frequent rather than exceptional events. Dozens of organizations, often with very different missions, methods, technologies and cultures, are called upon to coordinate activities in order to mitigate the crisis and assist in recovery efforts. Although several interorganizational coordination perspectives and strategies have been proposed, they have neglected to examine how different organizational communication cultures of crisis response organizations involved in an Emergency Operations Center (EOC) may affect crisis collaboration efforts. Previous studies have also disregarded the important distinction between crisis coordination and crisis collaboration and the challenges and benefits of each …

How Do They Fit In?: Millennials In The Workplace, Carolee Richendollar

Electronic Theses and Dissertations

In some organizations four generations work together creating a unique culture. Millennials are the second largest generation currently in the workforce. Organizational culture is affected by interpersonal communication. Interviews were conducted with 17 workers between the ages of 19 and 30. Interviews consisted of 22 open-ended questions regarding daily tasks, organized activities, and interpersonal interaction. The perspective of organizational culture was evaluated through personal, task, social, and organizational rituals. Membership categorization was used to determine common vocabulary used to identify with coworkers. Duck’s theory on attraction was used to evaluate interpersonal behavior seeking to determine psychological attractors acting as catalysts …

The Effectiveness Of Dialogic Relationship On The Military-Public Relationship, Sejin Park

Masters Theses

This study investigates the influence of dialogic relationship and organizational cultures on the military-public relationship. College students (N=218) participated in a 2 x 2 (dialogic relationship: high vs. low x organizational culture: military vs. civilian) independent groups factorial quasi-experiment. To induce dialogic relationship, two versions of the U.S. Army internet webpage screenshots were created. Organizational culture was controlled by purposive sampling two groups of military and civilian subjects. The results indicate that dialogic relationship and organizational culture combine exerts an effect on the military-public relationship by increasing perceptions of control mutuality, trust, commitment and communal relationship for civilians but not …

Office Signs: Reflectors Of Organizational Culture, Melvin Leon Jeppson

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

Social scientists widely believe that symbols can reveal important information about personalities, values, beliefs and characteristics of the communicator. Although scholars from fields such as semiology, psychology, sociology and anthropology have analyzed symbols and the messages they reveal as cultural indicators, few communication researchers have studied organizational symbols as organizational cultural indicators. In an article entitled, "Organizational Symbolism: A Topic to Expand Organizational Analysis," Dandridge, Mitroff and Joyce chastened communication researchers for overlooking a wealth of organizational data available through the study of organizational symbols. Stephen R. Barley supported these claims when he wrote that culture is embodied in and …