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Making When Ends Don’T Meet: Articulation Work And Visibility Of Domestic Labor During Grassroots Innovation., Prashant Rajan Dec 2018

Making When Ends Don’T Meet: Articulation Work And Visibility Of Domestic Labor During Grassroots Innovation., Prashant Rajan

Prashant Rajan

Makerspaces, hackathons, and technology incubators are key emerging sites for technical communication practice and research. Yet, little is known about how resource-constrained, non-Western families practice DIY (Do It Yourself). Revisiting craft’s roots in families practicing artisanal trades, I find that the visibility of DIY innovation relies on the infrastructuring of family members who perform articulation work despite tremendous economic risk through traditional and transgressive family and gender roles and identities.


Critical Animal And Media Studies: Expanding The Understanding Of Oppression In Communication Research, Nuria Almiron, Matthew Cole, Carrie P. Freeman Mar 2018

Critical Animal And Media Studies: Expanding The Understanding Of Oppression In Communication Research, Nuria Almiron, Matthew Cole, Carrie P. Freeman

Carrie P. Freeman

Critical and communication studies have traditionally neglected the oppression conducted by humans towards other animals. However, our (mis)treatment of other animals is the result of public consent supported by a morally speciesist-anthropocentric system of values. Speciesism or anthroparchy, as much as any other mainstream ideologies, feed the media and at the same time are perpetuated by them. The goal of this paper is to remedy this neglect by introducing the subdiscipline of Critical Animal and Media Studies (CAMS). CAMS takes inspiration both from critical animal studies, which is so far the most consolidated critical field of research in the social …


Generational Growing Pains As Resistance To Feminine Gendering Of Organization? An Archival Analysis Of Human Resource Management Discourses, Kristen Lucas, Suzy D'Enbeau, Erica P. Heiden Mar 2018

Generational Growing Pains As Resistance To Feminine Gendering Of Organization? An Archival Analysis Of Human Resource Management Discourses, Kristen Lucas, Suzy D'Enbeau, Erica P. Heiden

Kristen Lucas

Guided by a feminist communicology of organization framework, we examine generational growing pains by analyzing discourses appearing in HR Magazine at three different points in time, which approximately mark the midpoint of Baby Boomers’, Gen Xers’, and Millennials’ initial entry into the workplace. We reconstruct historically situated gendered discourses that encapsulate key concerns expressed by human resource management professionals as they dealt with younger generations of workers: Personnel Man as Father Knows Best (1970), Human Resource Specialist as Loyalty Builder (1990), and Talent Manager as Nurturer (2010). We propose that frustrations expressed by older generations about Millennials may not be …


Workplace Dignity In A Total Institution: Examining The Experiences Of Foxconn’S Migrant Workforce, Kristen Lucas, Dongjing Kang, Zhou Li Feb 2018

Workplace Dignity In A Total Institution: Examining The Experiences Of Foxconn’S Migrant Workforce, Kristen Lucas, Dongjing Kang, Zhou Li

Kristen Lucas

In 2010, a cluster of suicides at the electronics manufacturing giant Foxconn Technology Group sparked worldwide outcry about working conditions at its factories in China. Within a few short months, 14 young migrant workers jumped to their deaths from buildings on the Foxconn campus, an all-encompassing compound where they had worked, eaten, and slept. Even though the language of workplace dignity was invoked in official responses from Foxconn and its business partner Apple, neither of these parties directly examined workers’ dignity in their ensuing audits. Based on our analysis of media accounts of life at Foxconn, we argue that its …


Etsu Didarp Project 1: Health Care Provider Communication And Prescription Drug Abuse And Misuse, Nicholas E. Hagemeier, Fred Tudiver Feb 2018

Etsu Didarp Project 1: Health Care Provider Communication And Prescription Drug Abuse And Misuse, Nicholas E. Hagemeier, Fred Tudiver

Nicholas E. Hagemeier

No abstract provided.


Comfort, Complexities, And Confrontation: Health Care Provider Communication And Prescription Drug Abuse And Misuse, Nicholas E. Hagemeier, Fred Tudiver Feb 2018

Comfort, Complexities, And Confrontation: Health Care Provider Communication And Prescription Drug Abuse And Misuse, Nicholas E. Hagemeier, Fred Tudiver

Nicholas E. Hagemeier

This presentation describes (1) the role of communication in prescription drug abuse prevention and treatment and (2) the outcomes of 5 focus groups conducted in the Appalachian Region.


Americans, Marketers, And The Internet: 1999-2012, Joseph Turow, Amy Bleakley, John Bracken, Michael X. Delli Carpini, Nora A. Draper, Lauren Feldman, Nathaniel Good, Jens Grossklags, Michael Hennessy, Chris Jay Hoofnagle, Rowan Howard-Williams, Jennifer King, Su Li, Kimberly Meltzer, Deirdre K. Mulligan, Lilach Nir Jan 2018

Americans, Marketers, And The Internet: 1999-2012, Joseph Turow, Amy Bleakley, John Bracken, Michael X. Delli Carpini, Nora A. Draper, Lauren Feldman, Nathaniel Good, Jens Grossklags, Michael Hennessy, Chris Jay Hoofnagle, Rowan Howard-Williams, Jennifer King, Su Li, Kimberly Meltzer, Deirdre K. Mulligan, Lilach Nir

Chris Jay Hoofnagle

This is a collection of the reports on the Annenberg national surveys that explored Americans' knowledge and opinions about the new digital-marketing world that was becoming part of their lives. So far we’ve released seven reports on the subject, in 1999, 2000, 2003, 2005, 2009, 2010, and 2012. The reports raised or deepened a range of provocative topics that have become part of public, policy, and industry discourse. In addition to these reports, I’ve included three journal articles — from I/S, New Media & Society and the Journal of Consumer Affairs — that synthesize some of the findings and place …


Taking Care, Kelly A. Dorgan Dec 2017

Taking Care, Kelly A. Dorgan

Kelly A. Dorgan

Excerpt: It’s July 26, 2010, late. I’ve sunk onto the edge of the bed in my childhood home. The bedroom reminds me of one of those cozy, pretty Valentine’s Day shoeboxes I made back in elementary school: small, pink, white, flowery.


Navigating Family Cancer Communication: Communication Strategies Of Female Cancer Survivors In Central Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Sadie P. Hutson Dec 2017

Navigating Family Cancer Communication: Communication Strategies Of Female Cancer Survivors In Central Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Sadie P. Hutson

Kelly A. Dorgan

In a multiphasic study, the stories of 29 female Appalachian cancer survivors were collected through either a day-long modified story circle event (n=26) or an in-depth interview (n=3). Qualitative content analysis was used to identify emergent themes in the data. The analysis revealed 5 types of family cancer communication including both pre-diagnosis and postdiagnosis cancer communication strategies


Barriers To Family Cancer Communication In Southern Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Amber E. Kinser Dec 2017

Barriers To Family Cancer Communication In Southern Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Amber E. Kinser

Kelly A. Dorgan

This study examines cultural issues surrounding family cancer communication in Appalachia, providing insight into participants’ communication choices regarding their illness within their families. Stories of 29 female Appalachian cancer survivors from Northeast Tennessee and Southwest Virginia were collected via a mixed methods approach in either a day-long story circle (N=26) or an in-depth interview (N=3). Qualitative content analysis was used to identify unique barriers to family cancer communication in Appalachia. Two barriers emerged: 1) the health of other family members and 2) cancer in a “taboo” area. These findings suggest that Appalachian female cancer survivors struggle with similar issues as …


Barriers To Family Cancer Communication In Southern Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Amber E. Kinser Dec 2017

Barriers To Family Cancer Communication In Southern Appalachia, Kathryn L. Duvall, Kelly A. Dorgan, Amber E. Kinser

Amber E. Kinser

This study examines cultural issues surrounding family cancer communication in Appalachia, providing insight into participants’ communication choices regarding their illness within their families. Stories of 29 female Appalachian cancer survivors from Northeast Tennessee and Southwest Virginia were collected via a mixed methods approach in either a day-long story circle (N=26) or an in-depth interview (N=3). Qualitative content analysis was used to identify unique barriers to family cancer communication in Appalachia. Two barriers emerged: 1) the health of other family members and 2) cancer in a “taboo” area. These findings suggest that Appalachian female cancer survivors struggle with similar issues as …


Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good May 2017

Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good

Donald W. Good

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

The results of the study indicated that gender differences and the number of years in service do not seem to make a significant difference in the level of satisfaction among staff members, but the level …


Infusing Critical Thinking Into Communication Courses, James P. Dimock, Kristen P. Treinen, Daniel Cronn-Mills, Robert S. Jersak Jan 2017

Infusing Critical Thinking Into Communication Courses, James P. Dimock, Kristen P. Treinen, Daniel Cronn-Mills, Robert S. Jersak

Daniel Cronn-Mills, Ph.D.

The importance of critical thinking is generally recognized by educators and during the past 20 years numerous initiatives have been taken to improve critical thinking. Although research demonstrates courses in communication study can have a positive impact on critical thinking skills, we argue that instruction in critical thinking can be more explicitly covered in basic communication courses. This article details our efforts to infuse critical thinking into an entrylevel communication course and outlines a guide to help communication teachers integrate critical thinking into their courses.


Demonstrating Collegiality: A Co-Constructed Narrative Inquiry, Elizabeth A. Curry, Deborah Cunningham Walker Aug 2016

Demonstrating Collegiality: A Co-Constructed Narrative Inquiry, Elizabeth A. Curry, Deborah Cunningham Walker

Elizabeth Curry

“Demonstrating Collegiality: A Co-Constructed Narrative Inquiry” seeks to define a collegial relationship through the experiences of two first year doctoral students at a large state-supported university. The techniques used to develop the co-constructed narrative parallel the authors’ development of a collaborative relationship. Using autoethnographic essays and interactive interviews, the authors co-construct several narratives that describe the process of moving from a friendly, social relationship to a scholarly, collaborative relationship, as well as the process of moving from peer reviewers to co-authors. An introductory narrative frames the paper; each of the “interior” narratives is accompanied by an extensive analytic introduction and …


Narratives Of Workers On The Crisis Line: Dialogic Conversations About Domestic Violence, Elizabeth A. Curry Aug 2016

Narratives Of Workers On The Crisis Line: Dialogic Conversations About Domestic Violence, Elizabeth A. Curry

Elizabeth Curry

This paper is my exploratory study of the interpersonal communication between domestic violence workers who answer crisis calls and the callers who seek help. I am focusing on the perception of those who answer the crisis lines. This is part of my on-going research into the meaning and experiences of the women who work against domestic violence. There are approximately 1,900 local domestic violence programs and state coalitions in every state, the District of Columbia and Puerto Rico. This paper is based on the experiences of women working in one local program, CASA. I will briefly compare the CASA advocates …


Voices Of Engaged Scholarship: Relationships & Research In University-Community Project, Elizabeth A. Curry Aug 2016

Voices Of Engaged Scholarship: Relationships & Research In University-Community Project, Elizabeth A. Curry

Elizabeth Curry

This paper is about engaged scholarship and a university-community initiative as an example of research collaboration. It addresses the negative perceptions community activists hold concerning researchers, the development of the research relationship with the community organization and the reactions of academic researchers within the research team. The paper covers the first four months of developing a partnership between the University of South Florida (www.usf.edu) and an organization that works against domestic violence, CASA (www.casa-stpete.org). Using narratives, I explore issues such as incentives and barriers for the community agency to collaborate with the university and for university faculty to pursue a …


Narrative As Communication Activism: Research Relationships In Social Justice Projects, Elizabeth A. Curry, Deborah Cunningham Walker Aug 2016

Narrative As Communication Activism: Research Relationships In Social Justice Projects, Elizabeth A. Curry, Deborah Cunningham Walker

Elizabeth Curry

When they talk about CASA or the project, Deb and Elizabeth use the words “we, our, or us,” not “them or they.” Deb and Elizabeth are part of CASA because they understand us. They get it. Lots of people study domestic violence, but they were the first researchers interested in us, the workers. We felt validated because university researchers thought what we did was important, and they asked us to help them understand our work. They didn’t lecture us; they listened to us. These are some of the staff’s observations about our participation in the University Community Initiative Project (UCI), …


I Yelled At My Mother: Narrative Introspection Into The Multifaceted Emotions Of Sympathy & Compassion In Care-Giving, Elizabeth A. Curry Aug 2016

I Yelled At My Mother: Narrative Introspection Into The Multifaceted Emotions Of Sympathy & Compassion In Care-Giving, Elizabeth A. Curry

Elizabeth Curry

Sympathy, empathy and compassion have been widely studied in many different disciplines but there has been little agreement among researchers. Studies often address the process of giving sympathy but little has been done with the process of receiving sympathy or the complex intersection of the two. This paper is an autoethnography that explores the relational way we develop an understanding of sympathy and compassion. I use an introspective process to study how I have come to understand compassion and sympathy in care giving for my mother. I seek a different approach to compassion and sympathy as a social process of …


Using Communication And Culture To Prevent Crisis: A Literature Review, Jennifer Palm Mar 2016

Using Communication And Culture To Prevent Crisis: A Literature Review, Jennifer Palm

Jennifer Palm

            In crisis communication research, it is generally accepted that organizational crisis is an inevitable reality. Most organizations now have a crisis communication plan in place. Not all of these plans, however, address the specific communication needs of internal audiences in times of crisis. In fact, scholars have noted a dearth in research about crisis communication best practices for internal audiences and much of the research available combines all internal stakeholders together as the same audience. It is not necessarily appropriate to treat stakeholders, internal or external, as a monolithic group as employees in particular have very different relationships with …


Crisis Communication, Learning And Responding: Best Practices In Social Media, Xialing Lin, Patric R. Spence, Timothy L. Sellnow, Kenneth Lachlan Dec 2015

Crisis Communication, Learning And Responding: Best Practices In Social Media, Xialing Lin, Patric R. Spence, Timothy L. Sellnow, Kenneth Lachlan

Patric R. Spence

As noted by Seeger (2006) the notion of best practices is often use to improve professional practice; to create research and functional recommendations to use in a specific situation. This essay describes best practices in crisis communication specifically through the use of social media. It provides suggestions and approaches for improving the effectiveness of crisis communication and learning with and between organizations, governments and citizens. Seven best practices for effective crisis communication using social media are outlined.


Difficult Conversations Made Easier, Jonathan R. Cohen Aug 2015

Difficult Conversations Made Easier, Jonathan R. Cohen

Jonathan R. Cohen

The first question a reviewer faces is whether to recommend the book. In this regard, my job in reviewing Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton and Sheila Heen is trivial: I strongly recommend it. Their topic--how to make difficult conversations productive--is both important and largely unexplored, and their insights are original and highly penetrating. How should one ask one's boss for a raise? How should one tell a spouse that one wants a divorce? How should one talk with an elderly parent about entering an assisted-care facility? For those who either engage in …


We Want Yer, Mckinley’: Epideictic Rhetoric In Songs From The 1896 Presidential Campaign, William D. Harpine Aug 2015

We Want Yer, Mckinley’: Epideictic Rhetoric In Songs From The 1896 Presidential Campaign, William D. Harpine

William D Harpine

No abstract provided.


Epideictic And Ethos In The Amarna Letters: The Withholding Of Argument, William D. Harpine Aug 2015

Epideictic And Ethos In The Amarna Letters: The Withholding Of Argument, William D. Harpine

William D Harpine

No abstract provided.


Universalism In Policy Debate: Utilitarianism, Stock Issues, And The Rhetorical Audience, William D. Harpine Aug 2015

Universalism In Policy Debate: Utilitarianism, Stock Issues, And The Rhetorical Audience, William D. Harpine

William D Harpine

No abstract provided.


What Do You Mean, Rhetoric Is Epistemic?, William D. Harpine Aug 2015

What Do You Mean, Rhetoric Is Epistemic?, William D. Harpine

William D Harpine

The thesis that rhetoric is epistemic has gained widespread acceptance and has influenced rhetorical theory. The thesis suggests that argumentative justification in rhetorical contexts is fundamentally epistemic. Unfortunately, however, much of the literature developing the thesis has employed vague or inconsistent definitions of key terms, resulting in theoretical errors and needless complications. This essay clarifies the definitions of “rhetoric,” “knowledge,” and “certainty,” showing how the notion that rhetoric is epistemic might be developed in a clearer and more useful way.


Workplace Dignity: Communicating Inherent, Earned, And Remediated Dignity, Kristen Lucas Jun 2015

Workplace Dignity: Communicating Inherent, Earned, And Remediated Dignity, Kristen Lucas

Kristen Lucas

Extant research on dignity at work has revealed conditions that contribute to indignity, employees’ responses to dignity threats, and ways in which employees’ inherent dignity is undermined. But while dignity – and specifically indignity – is theorized as a phenomenon subjectively experienced and judged by individuals, little research has privileged workers’ own perspectives. In this study, working adults reveal how they personally experience and understand meanings of dignity at work. I describe three core components of workplace dignity and the communicative exchanges through which dignity desires commonly are affirmed or denied: inherent dignity as recognized by respectful interaction, earned dignity …


Design And Delivery: Embracing Instructor Responsibility In The Online Communication Course, Michael G. Strawser, Marjorie M. Buckner, Renee Kaufmann Jan 2015

Design And Delivery: Embracing Instructor Responsibility In The Online Communication Course, Michael G. Strawser, Marjorie M. Buckner, Renee Kaufmann

Michael G Strawser

This manuscript describes the important of providing communication course instructors with training focused on cultivating instructor responsibility. Instructor ownership of creating and delivering pedagogically sound courses in an online learning environment is an important but often overlooked concept in online course design. Ultimately, courses should incorporate sound assessment and instructors should be committed to continued refinement o f online learning pedagogy. This essay offers relevant principles for assessing online communication courses and creating assignments that encourage experiential learning and engage the 21s' century learner.


Concise Guide To Interviewing, Jeralyn L L. Faris Dec 2014

Concise Guide To Interviewing, Jeralyn L L. Faris

Jeralyn L Faris

The Concise Guide to Interviewing is designed for use in an undergraduate classroom. It covers the definition and some relational aspects of an interview such as developing trust and respect and understanding the dynamics of control. The text focuses on communicative aspects including verbal, nonverbal and listening behaviors critical to the interview process and suggests ways to improve performance of these aspects. The role of an interviewer highlights the need for skill in preparation, strategy, and crafting of good questions and knowing how to identify and avoid poor questions. Specific instruction is provided for journalistic, employment, motivational, and focus group interviews.


Preparing For Life In A Digital Age: The Iea International Computer And Information Literacy Study International Report, Julian Fraillon, John Ainley, Wolfram Schulz, Tim Friedman, Eveline Gebhardt Nov 2014

Preparing For Life In A Digital Age: The Iea International Computer And Information Literacy Study International Report, Julian Fraillon, John Ainley, Wolfram Schulz, Tim Friedman, Eveline Gebhardt

Dr Wolfram Schulz

The International Computer and Information Literacy Study (ICILS) studied the extent to which young people have developed computer and information literacy (CIL) to support their capacity to participate in the digital age. ICILS is a response to the increasing use of information and communication technology (ICT) in modern society and the need for citizens to develop relevant skills in order to participate effectively in the digital age. It also addresses the necessity for policymakers and education systems to have a better understanding of the contexts and outcomes of CIL-related education programs in their countries. ICILS is the first crossnational study …


Preparing For Life In A Digital Age: The Iea International Computer And Information Literacy Study International Report, Julian Fraillon, John Ainley, Wolfram Schulz, Tim Friedman, Eveline Gebhardt Nov 2014

Preparing For Life In A Digital Age: The Iea International Computer And Information Literacy Study International Report, Julian Fraillon, John Ainley, Wolfram Schulz, Tim Friedman, Eveline Gebhardt

Julian Fraillon

The International Computer and Information Literacy Study (ICILS) studied the extent to which young people have developed computer and information literacy (CIL) to support their capacity to participate in the digital age. ICILS is a response to the increasing use of information and communication technology (ICT) in modern society and the need for citizens to develop relevant skills in order to participate effectively in the digital age. It also addresses the necessity for policymakers and education systems to have a better understanding of the contexts and outcomes of CIL-related education programs in their countries. ICILS is the first crossnational study …