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From Cyber To E-Mail Incivility: A Psychometric Assessment And Measure Validation Study, Kimberly Mccarthy, Rajnandini Pillai, Bennett Cherry, Michael Steigerwald
From Cyber To E-Mail Incivility: A Psychometric Assessment And Measure Validation Study, Kimberly Mccarthy, Rajnandini Pillai, Bennett Cherry, Michael Steigerwald
Organization Management Journal
Conducting research on organizational communication, and on how e-mail is used and misused by employees, is an important question addressed by this research. Specifically, we assess and address the deficiency in the existing construct of cyber incivility. This research examines how the existing scale is lacking, explains why a new scale is needed, and then develops and tests a new measure of rude e-mail. In this study we perform a quantitative test of the quality of the existing cyber incivility scale. In addition, we develop and propose a new scale with improved psychometric properties and test its validity on a …
The Modern Face Of Workplace Incivility, Devi Akella, Vance Johnson Lewis
The Modern Face Of Workplace Incivility, Devi Akella, Vance Johnson Lewis
Organization Management Journal
No abstract provided.
Demonstrating The Challenges Of Behaving With Emotional Intelligence In A Team Setting: An On-Line/On-Ground Experiential Exercise, William P. Ferris
Demonstrating The Challenges Of Behaving With Emotional Intelligence In A Team Setting: An On-Line/On-Ground Experiential Exercise, William P. Ferris
Organization Management Journal
The idea of this new exercise is to involve two project team participants in an interpersonal conflict in front of a classroom of learner/observers and then to debrief the entire experience in terms of emotional intelligence (EI) concepts in a way that clarifies these concepts experientially. It is preceded by EI readings and may be followed by extended on-line discussions and a variety of different papers and/or homework assignments. It can be used in traditional, blended learning (BL), or on-line courses or training classrooms. Originally developed to involve on-ground (face-to-face) and on-line students from the same course in the same …