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Strengthening The Introductory Communication Course: An Opportunity Through Better Alignment With Today’S Needs, Jon A. Hess

Jonathan A. Hess

More than a century after its inception in contemporary form, the discipline of Communication has encountered a tremendous opportunity—the chance to become an “essential discipline” in the academy, one like Math or English, which universities consider indispensable to the work they do. And yet, as a discipline, we have not sufficiently moved toward taking advantage of that opportunity. While such a move will require action in curriculum, scholarship, and service, one of the highest-impact areas in establishing the necessity of Communication is the introductory course. In order to understand the opportunity that lies before us, we have to understand how …

Teaching Ethics In Introductory Public Speaking: Review And Proposal, Jon A. Hess

Jonathan A. Hess

Ethics are not heavily emphasized in either public speaking textbooks or classroom lectures. This de-emphasis of public speaking ethics is unfortunate. Educators should take responsibility for making sure that students are familiar with ethical issues and that they know that unethical public communication is not acceptable. Since public speaking textbooks do not provide much explicit guidance for ethical decision making, supplementary material is provided in this article. Four ethical principles are provided to help students understand the nature of communication ethics, a sample class lecture is outlined, and teaching ideas are included.

'Wait — Something’S Missing!': The Status Of Ethics In Basic Public Speaking Texts, Jon A. Hess

Jonathan A. Hess

The basic course is important to the welfare of the speech communication discipline. According to Seiler and McGukin (1989), the basic course is the mainstay of the discipline. Gibson, Hanna, and Leichty (1990) surveyed 423 institutions of higher education nationwide and found that at 92% of the schools’ enrollment in the basic course was increasing or holding steady (this is up from the figure of 88% reported in 1985). In a survey of college graduates, Pearson, Nelson, and Sorenson (1981) found that 93% believed that the basic speech course should be required for all students. Because of its popularity and …

Business As Usual: Ethics As Mundane Behavior, And The Case Of Target Corporation, Jon A. Hess

Jonathan A. Hess

Ethics are in vogue in the 1990s America. Concerns for ethical behavior pervade almost every aspect of our lives and work. This trend has not been unnoticed by the American business community. In fact, many businesses have taken current ethical concerns and tried to put them into action. In some cases, the action has been out of necessity or self-interest, as in the case of companies hurt by an unethical reputation or companies forced to implement ethics programs because of legal indictments. But some companies are taking a proactive stance toward ethics without external pressure.

As these businesses strive to …

Rethinking Our Approach To The Basic Course: Making Ethics The Foundation Of Introduction To Public Speaking, Jon. A. Hess

Jonathan A. Hess

The basic public speaking course is often taught from a standpoint of effectiveness. That approach can be problematic due to the dangers of technique. The use of ethics as a foundation for public speaking can overcome this drawback and has other advantages. Included in these advantages are its fidelity to the subject matter, promoting more responsible use of power, improved fit with the liberal arts mission of higher education, and better meeting student needs.

Issues in implementing an ethics-based course are discussed, such as identifying ethical issues and engaging in dialogue. The model is illustrated through a description of one …

Basic Public Speaking Principles: An Examination Of Twelve Popular Texts, Jon A. Hess, Judy C. Pearson

Jonathan A. Hess

The importance of the basic course is reflected in the number of published articles focused on it. Aside from having an annually published journal (The Basic Communication Course Annual) devoted to it, articles concerning the basic course are sprinkled throughout many of the discipline's journals. However, Schneider (1991) pointed out that few studies have focused on the textbooks used. Since the textbook is generally the foundation upon which the course is built, it is an important object of study.

Although the term basic course may be used to identify a variety of courses (such as public speaking, interpersonal communication, hybrid …

The Risks And Rewards Of Serving As A Department Chair, Jon A. Hess

Jonathan A. Hess

Serving as chair is a significant point in the career of any faculty member who inhabits the office. It is a position with high highs and low lows, significant stressors and some perks, the chance to have a positive impact on a program, and the near certainty that at some point you will generate disagreement with almost everyone in the department. The department chair is a boundary position between the university administration and the faculty; a chair inhabits both worlds, but resides fully in neither. Chairs are charged with numerous responsibilities and often lack full authority needed to accomplish their …

Helping Junior Faculty Achieve Success In Promotion And Tenure, Jon A. Hess

Jonathan A. Hess

Part and parcel of the chair’s job is to prepare junior faculty to achieve success. In academic departments that typically means achieving tenure and promotion to associate professor. In my experience, the success of a junior faculty member has as much to do with what the department and chair do as with the faculty member’s native ability. Junior faculty need to learn what activities are rewarded and what are not, what strategies they may use during their probationary period to develop the evidence needed for a successful tenure case, and how to present their materials in their file—what evidence is …

Building Support For The Introductory Oral Communication Course: Strategies For Widespread And Enduring Support On Campus, Jon A. Hess

Jonathan A. Hess

A strong introductory course is important for many communication departments, for the discipline, and for meeting our obligation to society. This paper utilizes the example of a recent curricular reform that threatened to eliminate a required oral communication course to reflect on strategies departments can use to build widespread and lasting support for the course. The paper reviews the events that led to the challenge and details the department’s response, which offers lessons that may be useful for other institutions. Four lessons include: * Tailoring the introductory course to the institution’s needs and mission * Involvement in university work * …

Public And Relational Communication Ethics In Political Communication: Integrity, Secrecy, And Dialogue In ‘The Contender’, Jon A. Hess, Joy Piazza

Jonathan A. Hess

There is no denying the omnipresence of media in the twenty-first century. One form of media that is particularly influential is film. Unlike print forms of entertainment, in which age and reading ability dictate accessibility, movies are accessible to virtually everyone. And, regardless of the producer's purpose for making the film, all movies provide an insight into our culture and the individuals who reside within it. Some movies are produced solely for entertainment value, but others seek to convey some type of message or to stimulate thought on the part of the viewer (Good & Dillon 2002; Kupfer 1999; Lipkin …

Turning Points In Relationships With Disliked Co-Workers, Jon A. Hess, Becky Lynn Omdahl, Janie M. Harden Fritz

Jonathan A. Hess

Although most people begin their employment with the education and on-the-job training to handle the tasks their jobs entail, few long-term employees boast that they feel competent in dealing with all the difficult people they encounter in the workplace. Unpleasant coworkers range from annoying nuisances to major sources of job frustration and career roadblocks. Given that periodic preoccupation with unlovable coworkers is nearly a universal feature of organizational life, it is not surprising that such relationships are given due attention in the media and popular press (e.g., Bramson, 1989; Topchik, 2000). What is surprising is how little scholarly attention has …

Dealing With Co-Workers We Don't Like, Jon A. Hess

Jonathan A. Hess

When we take a job with a company, we instantly develop a large network of new acquaintances. The relationships we have with co-workers are called “nonvoluntary relationships” because as long as we hold a job with that organization, we have no choice but to interact with the other people who work there. As long as we like our co-workers, the nonvoluntary nature of these relationships is unremarkable, but for most of us it is inevitable that we won’t like a few of those people. This can cause a difficult situation. Relationships with co-workers we don’t like are stressful. The stronger …

Making Oral Communication A Successful Part Of The Common Core, Jon A. Hess

Jonathan A. Hess

Adoption of the Common Core State Standards (CCSS) represents the first time that oral communication has been included in the curriculum requirements for K–12 education in many states. If done well, this change will provide important benefits to students. However, effective implementation will require collaboration among policymakers, educators, and experts in oral communication. As educators work to strengthen primary and secondary education in the United States, many agree that schools need educational standards that are grounded in today’s needs and shared across states. The CCSS have emerged as a potential solution, and the majority of states have adopted these standards. …

Distancing From Problematic Coworkers, Jon A. Hess

Jonathan A. Hess

Troublesome relationships are a universal aspect of human social interaction (Levitt, Silver, & Franco, 1996). Perhaps nowhere besides the family are problematic relationships so commonplace as in the workplace. Although relationship research primarily focuses on positive relations and thorny problems that occur even in the best of relationships, virtually everyone who has worked in an organization can relate stories of problematic relationships. The challenges these relationships pose resonate with people’s deepest feelings and most significant experiences at work. Problematic work relationships are often as memorable as they are challenging. Workplace relations are largely nonvoluntary relationships. They are created when people …