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Exploring Professional Identity, Scott G. Banghart

College of Communication Master of Arts Theses

This thesis examines the ways in which organizational members define what it means to communicate professionally, the extent to which enacting professional identity reflects organizational identification and individual identity, and the specific contexts in which professionalism is most encouraged. Data collected from participant interviews highlighted three intersectional components related to the enactment professional identity and perceptions of [un]professionalism—technical, behavioral, and social. Further, the results of this study suggest that professionalism as a communicative construct manifests itself in the midst of ongoing tension between individual agency and organizational constraint, conflating individual identities with norms, values, and expectations set forth by the …