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Ivf So White, So Medical: Digital Normativity And Algorithm Bias In Infertility On Instagram, Caitlyn M. Jarvis, Margaret M. Quinlan Dec 2022

Ivf So White, So Medical: Digital Normativity And Algorithm Bias In Infertility On Instagram, Caitlyn M. Jarvis, Margaret M. Quinlan

Human-Machine Communication

Increasingly, women experiencing infertility are turning online to social media platforms, like Instagram, to engage with a support network and foster empathy. However, Instagram is also noted for its augmentation of White, cis, and heteronormative femininity through a process of silencing and minoritizing alternative, non-White voices. Through an inductive analysis of the most frequently used infertility hashtags, we collected and analyzed 252 Instagram posts to investigate how these algorithmic practices may socially construct the idealized IVF experience through communicating normative expectations. We identify predominant patterns of use that reinforce stratification within infertility treatments as primarily accessible to White women and …


I Get By With A Little Help From My Bots: Implications Of Machine Agents In The Context Of Social Support, Austin Beattie, Andrew C. High Apr 2022

I Get By With A Little Help From My Bots: Implications Of Machine Agents In The Context Of Social Support, Austin Beattie, Andrew C. High

Human-Machine Communication

In this manuscript we discuss the increasing use of machine agents as potential sources of support for humans. Continued examination of the use of machine agents, particularly chatbots (or “bots”) for support is crucial as more supportive interactions occur with these technologies. Building off extant research on supportive communication, this manuscript reviews research that has implications for bots as support providers. At the culmination of the literature review, several propositions regarding how factors of technological efficacy, problem severity, perceived stigma, and humanness affect the process of support are proposed. By reviewing relevant studies, we integrate research on human-machine and supportive …


Considering The Context To Build Theory In Hci, Hri, And Hmc: Explicating Differences In Processes Of Communication And Socialization With Social Technologies, Andrew Gambino, Bingjie Liu Apr 2022

Considering The Context To Build Theory In Hci, Hri, And Hmc: Explicating Differences In Processes Of Communication And Socialization With Social Technologies, Andrew Gambino, Bingjie Liu

Human-Machine Communication

The proliferation and integration of social technologies has occurred quickly, and the specific technologies with which we engage are ever-changing. The dynamic nature of the development and use of social technologies is often acknowledged by researchers as a limitation. In this manuscript, however, we present a discussion on the implications of our modern technological context by focusing on processes of socialization and communication that are fundamentally different from their interpersonal corollary. These are presented and discussed with the goal of providing theoretical building blocks toward a more robust understanding of phenomena of human-computer interaction, human-robot interaction, human-machine communication, and interpersonal …


Fight For Flight: The Narratives Of Human Versus Machine Following Two Aviation Tragedies, Andrew Prahl, Rio Kin Ho Leung, Alicia Ning Shan Chua Apr 2022

Fight For Flight: The Narratives Of Human Versus Machine Following Two Aviation Tragedies, Andrew Prahl, Rio Kin Ho Leung, Alicia Ning Shan Chua

Human-Machine Communication

This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience.