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Roommate Conflcit: An Actions Approach To Conflict Through Text-Messaging, Shaley Moore
Roommate Conflcit: An Actions Approach To Conflict Through Text-Messaging, Shaley Moore
MSU Graduate Theses
Research demonstrates that roommate conflict can lead to lasting physical, mental, and behavioral problems including anxiety, depression, or academic burnout (Dusselier, Dunn, Wang, Shalley, & Whalen, 2005). This research explores roommate conflict through Dillard's (1990) Goals-Plans-Action (GPA) model, specifically examining conflict mangement through text messages. Additionally, this research examines the goals, tactic plans, and action behaviors roommates use in conflict. Understanding how roommates manage conflict through text-messaging provides insight into the role that computer mediated communication (CMC) plays in interpersonal conflict and how roommates achieve personal goals through CMC. Qualitative data were collected through eight one-on-one interviews guided by participant …