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Communication

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Marquette University

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Employee-organization relationships

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Understanding The Influence Of Authentic Leadership And Employee-Organization Relationships On Employee Voice Behaviors In Response To Dissatisfying Events At Work, Young Kim, Ejae Lee, Minjeong Kang, Sung-Un Yang Jan 2022

Understanding The Influence Of Authentic Leadership And Employee-Organization Relationships On Employee Voice Behaviors In Response To Dissatisfying Events At Work, Young Kim, Ejae Lee, Minjeong Kang, Sung-Un Yang

College of Communication Faculty Research and Publications

This study demonstrates how authentic leadership and the quality of employee-organization relationships (EOR) influence employee behavioral reactions to dissatisfying events at work. We conducted a nationwide survey of 644 full-time employees in the United States. The results from the structural equation modeling (SEM) revealed that authentic leadership was positively and directly related to employees’ considerate voice but was not directly associated with other behavioral responses. Additionally, the quality of EOR was found to be a strong mediator between authentic leadership and employee behaviors—particularly in enhancing considerate voice and patience and reducing exit—in the context of dissatisfying workplace events. The implications …


Organizational Resilience And Employee Work-Role Performance After A Crisis Situation: Exploring The Effects Of Organizational Resilience On Internal Crisis Communication, Young Kim Jan 2020

Organizational Resilience And Employee Work-Role Performance After A Crisis Situation: Exploring The Effects Of Organizational Resilience On Internal Crisis Communication, Young Kim

College of Communication Faculty Research and Publications

The purpose of this study is to explore the positive outcomes of organizational resilience to see how resilient employees can support an organization by adapting to and initiating changes during the recovery process following a crisis. This study focuses on organizational resilience generated by employees, as a resilient system, through their psychological ability and positive communication behaviors. Resilient employees can help their organization bounce back to normal functioning following a crisis. A nationwide survey (N = 830) was conducted among full-time employees in the U.S. to examine the positive effect of organizational resilience on employee work-role performance. The results …


Exploring Crisis Communication In The Internal Context Of An Organization: Examining Moderated And Mediated Effects Of Employee-Organization Relationships On Crisis Outcomes, Young Kim, Minjeong Kang, Ejae Lee, Sung-Un Yang Sep 2019

Exploring Crisis Communication In The Internal Context Of An Organization: Examining Moderated And Mediated Effects Of Employee-Organization Relationships On Crisis Outcomes, Young Kim, Minjeong Kang, Ejae Lee, Sung-Un Yang

College of Communication Faculty Research and Publications

This study seeks to foster a greater understanding of effective crisis communication from the internal context of organizations. The present research conducted an online experimental study of 640 full-time employees in the United States. Results through OLS multiple regression and path analysis indicated 1) employee-organization relationships (EOR) and timing strategy of self-disclosure (stealing thunder) were positively associated with the positive internal reputation and employees’ supportive behavioral intentions, 2) the positive effects of EOR on the employees’ supportive behaviors appeared differently according to whether or not stealing-thunder was used, and 3) the effects of EOR and message strategy (accommodative …