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Communication

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Jennifer A Ziegler

Selected Works

Publication Year

Articles 1 - 5 of 5

Full-Text Articles in Entire DC Network

Risk Perception, Sense-Making And Resilient Performance: The Sounds Of Wildland Firefighting In Action, Jennifer Ziegler, A. Black, D. Thomas, R. Fox, E. Gabor Dec 2013

Risk Perception, Sense-Making And Resilient Performance: The Sounds Of Wildland Firefighting In Action, Jennifer Ziegler, A. Black, D. Thomas, R. Fox, E. Gabor

Jennifer A Ziegler

No abstract provided.


Learning From Escaped Prescribed Fire Reviews Workshop Flip Chart Summary, Jennifer A. Ziegler, Anne Black, Jim Saveland, Dave Thomas Dec 2010

Learning From Escaped Prescribed Fire Reviews Workshop Flip Chart Summary, Jennifer A. Ziegler, Anne Black, Jim Saveland, Dave Thomas

Jennifer A Ziegler

This document presents a synthesis of the flip charts and discussions from the final afternoon of each workshop. During this session, participants brainstormed about what to keep, what to dump and what to change in burn operations, review processes, products, and transfer in order to further encourage organizational learning from escaped prescribed fires. Although each workshop developed its own flavor and culture, the main topics arose spontaneously in every workshop. The synthesis below reflects the flip chart notes, after editing for clarity and to remove redundancies. This document supplements the Workshop Discussion Summary by providing more concrete ideas about how …


Learning From Escaped Prescribed Fire Reviews Workshop Discussion Summary, Jennifer A. Ziegler, Anne Black, Dave Thomas, Jim Saveland Dec 2010

Learning From Escaped Prescribed Fire Reviews Workshop Discussion Summary, Jennifer A. Ziegler, Anne Black, Dave Thomas, Jim Saveland

Jennifer A Ziegler

This Joint Fire Science funded project seeks to understand individual and organizational learning from prescribed fire operations, particularly how existing review processes do or might promote capture and transfer of lessons from prescribed fire escapes. We seek to understand what aspects of current reviews (processes, venues/formats, timing, and distribution techniques) are most effective in promoting organizational learning.


The Story Behind An Organizational List: A Genealogy Of Wildland Firefighters’ Ten Standard Fire Orders, Jennifer Ziegler Dec 2006

The Story Behind An Organizational List: A Genealogy Of Wildland Firefighters’ Ten Standard Fire Orders, Jennifer Ziegler

Jennifer A Ziegler

To invigorate research on the dialectic between lists and stories in communication, this study recommends adding context back to text by focusing on the enduring problems these forms are summoned to solve. A genealogy of one significant organizational list, wildland firefighters' 10 Standard Fire Orders, shows how a list's meaning resides less on its face and more in the discourses surrounding it, which can change over time. Vestiges of old meanings and unrelated cultural functions heaped upon a list can lead to conflicts, and can make the list difficult to scrap even when rendered obsolete for its intended purpose. Reconciling …


Discursive Opening And Closing In Organizational Self-Study: Culture As Trap And Tool In Wildland Firefighting Safety, Jennifer Ziegler Dec 2003

Discursive Opening And Closing In Organizational Self-Study: Culture As Trap And Tool In Wildland Firefighting Safety, Jennifer Ziegler

Jennifer A Ziegler

This article describes the practice of organizational self-study and examines its potential to create "discursive openings" in systematically distorted communication, particularly when members engage new discourses to investigate subjective and objective features of their own organizational lives. It investigates a recent self-study undertaken by the US Forest Service to diagnose and solve safety issues in wildland firefighting. The analysis reveals how engaging a new discourse allowed firefighters to imagine a new culture where they would be encouraged to think rather than just obey rules. But certain discursive closure moves reinforced the constitutive steering medium of bureaucratically managed safety rules, and …