Open Access. Powered by Scholars. Published by Universities.®

Digital Commons Network

Open Access. Powered by Scholars. Published by Universities.®

Clinical Psychology

Western Michigan University

Theses/Dissertations

2017

Patient satisfaction

Articles 1 - 1 of 1

Full-Text Articles in Entire DC Network

Implementing The Primary Care Behavioral Health Model In A Pediatric Setting: Description, Satisfaction, And Potential Economic Outcomes, Rachel A. Petts Aug 2017

Implementing The Primary Care Behavioral Health Model In A Pediatric Setting: Description, Satisfaction, And Potential Economic Outcomes, Rachel A. Petts

Dissertations

There is growing support for the value of integrating behavioral health consultants (BHCs) into primary care medical offices to address mental and behavioral health concerns; however, the actual practice of BHCs in pediatrics and associated patient and provider experience is largely unknown. Descriptive data from patient contacts with three BHCs in a large pediatric primary care practice examined the nature of, and patient and provider satisfaction with, the integrated behavioral health services provided. Over the course of 6 months of data collection, 109 patient contacts were recorded. The mean age of the patients served was 9.51 (SD = 4.38, …